Front Desk Receptionist - Onsite - Inverness, FL

Role: Receptionist-Info Record Clerk

Location: Inverness, FL

Work Mode: Onsite

Employment Type: Contract

Interview Mode: Only In person

• Receptionist to work in the Service Center assisting customers.
• Receptionist providing administrative assistance to the Client's Legal Services with answering inquiries and questions, and customer complaints.
• Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints.
• Complete follow up customer inquiries as necessary.

Responsibilities:

• Answer Incoming Calls
• Answer door and assist clients/families that come to the office
• Outgoing / Incoming Mail Delivery – Postage Machine
• Tidy up Play Room (when used)
• Closure Letters
• Case Filing (file)
• Forms (use Share Drive)
• Assist with employee interviews
• Accept Supply Deliveries (put in supply room)
• Blue Book (keep stocked)
• Deliver Faxes (end of day)
• Replenish Copier Paper (end of day)
• Empty Recycle Boxes (end of day Tuesday and Friday)

Skills Required:

• Ability to speak and understand English Required
• Ability to use office equipment, postage machine, copier, fax machine Required
• Strong job tenure in professional office environment Required 2 Years
• Experience with customer facing customer service in a professional environment Required 1 Years
• Professional appearance and courteous to customers Highly desired
• Experience in mail room processes and machines Highly desired
• Experience assisting with employee interviews Highly desired
• Experience with supply management Highly desired
• Experience using Share Drive Desired