Receptionist

Automotive ReceptionistQueensboro Toyota has an immediate need for an automotive receptionist with excellent customer service skills and a winning attitude to be able to grow into an expanding position to include assisting in our sales areas relatively quickly. This individual will receive calls to the dealership, determine the nature of the callers business, and direct the caller to their destination.ResponsibilitiesAnswering dealership group phonesGreeting and receiving prospects and customersDirects customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salespersonWorking cooperatively with the sales teamUpdating customer recordsCommunicates with callers and visitors in a professional, friendly, and efficient mannerTypes memos, correspondence, reports, and other documentsAssisting in scheduling and confirming sales appointmentsAssisting in the dealer exchange of vehicle processParticipating in customer satisfaction processParticipate in customer retention processQualificationsExcellent communication skillsOutgoing and positive demeanorProfessional presentationPunctual with the ability to handle schedule flexibilityClean driving record and valid driver’s licensePass background check/drug testMaintains a professional appearance