Service Desk Lead & IT Operations Analyst
OTJ Architects
OTJ Architects in Washington, DC is seeking an IT Operations Analyst II to lead the service desk and oversee day-to-day IT operations. This hands-on role acts as the primary Level 2 escalation point, owns endpoint management, Microsoft 365, and identity/access processes, and mentors junior staff. You will collaborate with IT leadership to ensure security and compliance while delivering high-quality employee support and maintaining asset inventories. #J-18808-Ljbffr OTJ Architects
Vacancy posted 4 days ago
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