Receptionist (Bilingual Vietnamese)

Job Description

Job Description

We are seeking a friendly, customer service-oriented Front Desk Receptionist to join a busy healthcare clinic in Fountain Valley. This position is ideal for someone who enjoys working with patients, thrives in a fast-paced environment, and is eager to learn and grow within the healthcare field.

Responsibilities:

• Greet and check in patients in a professional and welcoming manner
• Answer incoming calls and assist patients with questions and scheduling needs
• Verify patient demographics and insurance information
• Schedule, reschedule, and confirm appointments
• Collect co-pays and process patient payments
• Maintain accurate patient records within the EMR system
• Assist with patient forms and other administrative tasks
• Coordinate with clinical staff to ensure a positive patient experience
• Support multiple office locations as needed (mileage reimbursement provided)

Qualifications:

• Fluent in Vietnamese and English
• 1+ year of receptionist, front desk, or patient-facing customer service experience
• Experience in a medical office or healthcare environment preferred
• Familiarity with EPIC, Allscripts, or other EMR systems is a plus
• Strong communication and organizational skills
• Ability to multitask and remain professional in a high-volume setting
• Reliable transportation for occasional travel to a nearby office location

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future™