Senior Program Manager

Role Description

Responsible for providing comprehensive planning, execution, and overall leadership of one or more medium to large-scale initiatives. Duties also include participating in the continuous improvement of the FMCNA project management best practices, processes, and tools.

• Initiate programs by clearly defining program objective, scope, stakeholders, and benefits.
• Conduct detailed planning by creating program structure and program organization plan, and securing cross-functional support.
• Establish and ongoing upkeep of the program road map from concept to pilot to full enterprise roll out.
• Facilitate the onboarding, business case development, and prioritization of the projects into the program under the guidance of the program governance.
• Work cross-functionally to solve problems and implement changes; analyze decisions and actions for their support of the larger strategic plan.
• Work with senior leaders to resolve complex problems.
• Interpret and present data to various levels of management and communicate with a diverse set of executive stakeholders.
• Ensure alignment of project scope and schedule to meet program objectives.
• Establish an efficient program communications plan, and tracking and reporting system; manage program level reporting and communications up, down, and across the program structure to include program level steering committee.
• Direct ongoing reviews and assessments of the program health including project status reviews at a regular cadence; proactively and aggressively manage program risks and implement effective mitigation plans; assist project managers in removing roadblocks.
• Leverage wide-ranging experience and use professional concepts in developing resolutions to critical issues.
• Set standards and processes for the program and ensure all constituent projects' adherence.
• Ensure legal and compliance considerations are fully accounted for in all the defined requirements.
• Track and report program benefits according to the business case.
• Provide guidance to project managers and other program participants as applicable.
• Act as the main point of contact for vendor(s) or external partner(s), responsible for vendor engagement and SOW.
• Actively participate in the continuous improvement of the program and project management best practices, tools, and processes.
• Comply with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws and regulations.
• Other duties as assigned.
• Additional responsibilities may include focus on one or more departments or locations.

Qualifications

• Bachelor's Degree; Advanced Degree preferred or an equivalent combination of education and experience.
• PMI/PMP Certification strongly desired.

Requirements

• 8 to 12 years' related experience in project and program management with a proven track record of successful delivery of effective programs; or a Master's degree with 6 years' experience; or a PhD with 3 years' experience; or equivalent directly related work experience.
• Strong experience in defining program structure and plan for medium to large size programs.
• Strong stakeholder management and interpersonal skills capable of driving collaborative discussions with all levels of the organization (Operations, Legal, Compliance, IT, and C Suite Executives).
• Excellent written and verbal communications skills and attention to detail.
• Ability to adapt quickly in a fast-changing environment.
• Understand current technologies in the healthcare industry.
• Must be proficient in the use of project management tools to develop schedules, allocate resources, and track progress.
• Working knowledge of Agile framework preferred.
• Lean Six Sigma experience and certification preferred.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off.
• Parental leave.
• Potential for performance-based bonuses depending on company and individual performance.