Senior Program Manager

Role Description

If you enjoy bringing structure to complexity — and turning cross functional ideas into measurable business impact — this role will feel right at home.

Black Duck is seeking a Senior Program Manager, Enterprise Applications to lead high impact, business‑critical initiatives that modernize, scale, and optimize our internal processes and systems ecosystem. You’ll operate at the center of execution — connecting teams, aligning priorities, and driving programs forward with clarity and momentum.

This role is responsible for leading strategic initiatives across ERP, CRM, CPQ, billing, data platforms, and emerging AI/automation capabilities, ensuring systems are efficient, scalable, and aligned with business growth objectives.

Key Responsibilities

• Lead enterprise-wide transformation programs, including modernization of ERP, CRM, CPQ, billing, and data platforms
• Own end-to-end delivery — from roadmap definition and stakeholder alignment through execution, change management, and post‑implementation optimization
• Drive AI and automation initiatives, including workflow automation, intelligent process design, and integration of AI‑enabled tools
• Partner cross functionally with Finance, Sales, Customer Success, Product, IT, Revenue Operations, and FP&A
• Translate business objectives into clear program strategies, roadmaps, and execution plans
• Establish and enforce program governance, including status reporting, risk/issue management, dependency tracking, and executive communication
• Lead cross functional teams and external partners, ensuring alignment, accountability, and delivery excellence
• Bring clarity to ambiguity — define scope, align stakeholders, and maintain execution momentum
• Identify opportunities to streamline processes, improve data quality, and enhance system usability
• Develop business cases and ROI analyses to support enterprise system investments
• Serve as a strategic advisor to the Director of PMO on prioritization, resource planning, and enterprise systems strategy

Qualifications

• 8 – 12+ years of program or project management experience, with a focus on enterprise applications (ERP, CRM, CPQ, billing, data platforms). Experience with Salesforce, CPQ, NetSuite, Churn Zero, Reporting tools is a plus.
• Proven success delivering complex programs in a matrixed SaaS or technology environment
• Strong execution mindset — able to connect the dots, challenge assumptions, and drive outcomes
• Deep understanding of enterprise systems architecture, integrations, and business process design
• Experience leading digital transformation initiatives across multiple workstreams
• Strong analytical and financial acumen, including business case development and ROI tracking
• Highly proactive and forward-thinking, with strong ownership and accountability
• Familiarity with SDLC, Agile, and Waterfall methodologies
• Experience managing vendors, system integrators, and third-party partners
• Excellent communication skills with a polished, executive presence and ability to influence at all levels
• Strong change management mindset, with the ability to drive adoption and organizational alignment
• PMP, PgMP, Agile, or similar certifications are a plus

Benefits

• High visibility role with impact across the entire organization
• Opportunity to lead strategic, enterprise-wide transformation initiatives
• Direct influence on the systems and processes that enable business growth
• Collaborative, cross functional environment with strong partnerships
• Ability to shape and scale how work gets done in a growing cybersecurity company

What Success Looks Like

• Enterprise systems that scale with the business and enable operational excellence
• Programs delivered on time, within scope, and with measurable impact
• Strong cross functional alignment and high stakeholder confidence
• Improved data quality, automation, and process efficiency across the organization
• A predictable, transparent delivery model that supports long-term business growth

Pay Range

$130,000 - $165,000 USD