Patient Services Representative
Pacer Group
Patient Services Representative
Location: Playa Vista, CA 90094
Duration: 13 weeks
Working Schedule: Monday-Friday 11:30-22:00 || Saturday-Sunday 08:30-19:00 || Will work every other weekend
Job Summary:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains policies, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
Required Qualifications:
- HSD/GED
- Experience with medical insurance, referral processes, and benefit plans
- 1 year of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
- 2+ years recent experience working as a Patient Service Representative
- Experience with CS-Link/Epic
Vacancy posted 1 day ago
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