SaaS Support Technician for AI-Powered Infra
OpenKrill
SewerAI Corporation is seeking a Customer Support Technician in the United States to help customers of our SaaS platforms, PIONEER and AutoCode. You’ll work with Support, Product, Engineering, and Professional Services to triage issues, follow troubleshooting processes, and document clearly for escalations. The ideal candidate is detail-oriented, curious, and comfortable communicating with customers while learning new technical systems. #J-18808-Ljbffr OpenKrill
- Bonusly is seeking a Support Engineer to deliver exceptional customer experiences by... ...thoughtful solutions. You will work with AI-driven tools, config integrations (... ...English communication, and curiosity about SaaS systems and AI-powered support. #J-18808-Ljbffr Smartly, IncSuggestedRemote job
$60k - $67k
Conductor, located in New York, is seeking a Customer Support Specialist. This role requires a commitment to customer service excellence... ...related field. Knowledge of HTML, JavaScript, and experience in a SaaS environment will enhance your ability to assist customers...Suggested- CENTRL is seeking a customer support specialist to respond to product functionality and technical support requests for our enterprise... ...customer support metrics. Join CENTRL to support a leading AI-powered risk and compliance platform used by financial institutions worldwide...SuggestedWorldwide
$85k
...underground infrastructure management through AI-powered inspection and risk analysis. Our... ...growth. About the Role The Customer Support Technician is a technical support role responsible... ...customers with day-to-day use of SewerAI’s SaaS platforms, PIONEER and AutoCode. This...SuggestedFor contractors- Chatsyncs is seeking a remote Technical Support professional to help customers learn, onboard, and troubleshoot our SaaS platform. You will conduct product demos, resolve API... ...mindset in a remote environment. Knowledge of AI tools and a passion for AI, automation, and...SuggestedRemote job
- Moab is seeking a dedicated support team member to ensure customer satisfaction by managing inquiries... ..., curious about technology, familiar with AI tools, and can manage multiple threads effectively. Prior experience in B2B SaaS support or related industries is a...
$180k - $250k
...Physical AI will decide the balance of power for the next century. It runs on components built by Original... ...what a factory can do. We don’t sell SaaS. Our mission is to secure America... ...full vertical , from the GM to the technician running the station. Software and hardware...Work at officeRelocation package- ...deterministic outcomes. This is not another SaaS dashboard. It's a system that needs to be... ...and build core platform services that power real-time clinical adjudication Own systems... ...data standards Background in ML/AI systems or real-time inference pipelines...
- ...teams, it gives companies the power to understand every customer, automate... ...place. About the role Our Support team is at the heart of Attio’s... ...for excellence in B2B SaaS support. This is Attio’s first... ...within Attio’s native workflows. AI & integrations support: Troubleshoot...Local area
$300 per month
...like." — Prashant Mital, Applied AI Lead, OpenAI_ The Work... ...common to see engineers do core infra work one quarter and product agent... ...to build the AI systems powering Basis from recruiting to sales... ...benefits package designed to support your physical, mental, and financial...Work at officeShift work$200k - $300k
...Profound, the fastest-growing AI marketing platform, is already... ...improve brand performance across AI-powered answer engines — from prompt... ...workflows, or self-serve B2B SaaS. ~ Ability to lead cross-... ...content, or responding to support tickets. ~ An offensive mindset...Full timeWork at officeImmediate start- Motorola Solutions is seeking a Support Services Analyst (Level 2) to resolve complex customer requests with prompt, professional service and to contribute to problem analysis, documentation, and solution development for Noggin software. The role emphasizes escalation management...Remote job
$200k - $300k
...Profound, the fastest-growing AI marketing platform trusted by... ...improve brand performance across AI-powered answer engines. The agent... ...workflows, or self-serve B2B SaaS. ~ Strong product... ...create content, or respond to support tickets. ~ Offensive mindset...Full timeWork at office$144k - $160k
...delivers the only cloud-native SaaS platform that unifies... ...system of action. With embedded AI, predictive analytics, and integrated... ...re building a next-generation support organization for the future of... .... Help implement AI‑powered triage and deflection to improve...Remote workFlexible hoursShift work- ...ABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every... ...always available, and ready to take action. Power better support, sales, and operations – with way less effort... ...or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone...InternshipWork at officeFlexible hours
$92k - $115k
...middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients... ...TheITEngineer Iisan IT professional responsible for supporting andmaintainingend-user systems, identity... ...skills across endpoint management, SaaS administration, and automation. The IT...Work at officeLocal areaRemote workFlexible hours- Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide... ...here. About the Role As a Technical Support Specialist at Aircall, you will help... ...Experience in a technical support role within a SaaS, telecom, orplatform-based company...Remote workWorldwide
- Act as second-level support for technical investigations across Aircall's platform. Troubleshoot... ..., call configuration, analytics, and AI-powered features. What You Will Do: Lead live... ...: Experience in technical support within SaaS or telecom. Strong API/webhook troubleshooting...Remote jobWorldwide
- ...and services including; AI-Enabled Scheduling,... ...Care Groups, Behavior Technician (RBT) Training, Parent... ...Operations Analytics and AI-Powered Treatment Plans. Based... ...Description As a Technical Support Specialist, you will be... ...for the TheraDriver SaaS platform. Technical Troubleshooting...Remote work
- Attio is seeking a Technical Support Specialist to join our APAC-focused team in Australia, building deep product knowledge and helping customers solve complex issues. You’ll own technical troubleshooting across APIs, webhooks, and integrations, while delivering empathetic...
- rebar is seeking a Frontline Technical Support Specialist for its AI-native platform serving HVAC, electrical, and plumbing suppliers. You will be the first contact for new and existing clients, owning issues from initial response through resolution in a fast-moving startup...Remote job
- ...economics, financials, weather, tech, AI, culture and more. We... ...truth to the world through the power of markets. Our culture is... ...expertise to everything from IT support to facilities, compliance... ...including hardware, networking, SaaS tools, and access management....Work at officeLocal areaShift work
$120k - $190k
...s create it together. We're building AI-powered wealth management. Investments, taxes, retirement... ..., VA, in office Monday–Friday, and supports our New York and Seattle offices with... ...hardware across all three offices. SaaS management. Run app intake and security...Live inWork at officeImmediate startMonday to Friday$120k - $150k
...hardware management, and day-to-day support for both offices. It is... ...to leadership. AI, Automation, and Systems Integration... ...Evaluate, pilot, and roll out AI-powered tools, and set guidelines for... ...device lifecycle. Manage the SaaS stack, including contracts,...Work at officeNight shift- ...you want to work with mutually supportive colleagues in love with... ...experienced field Technology Support Technician to join our team! You will... ...clients with the most robust AI based Cyber Security... ...English) communication skills Powered by JazzHR OZq9jbKLuC...Remote work
- Perplexity is seeking top-tier AI Research Scientists and... ...'re building the future of AI-powered search and agent experiences through... ...training techniques, building RL infra and infrastructure that... ...infrastructure and components to support cutting-edge model training at...
$30 - $36 per hour
...has allowed us to build RadOS —a unified, AI-powered operating system powering the entire... ...we are dedicated to providing exceptional support and service to the radiologists that use... ...with Zendesk or G-suite; experience with SaaS platforms preferred Previous exposure to...Hourly payFull timeRemote workFlexible hoursShift workNight shiftWeekend work$100k - $130k
...contact for internal technology support and is responsible for... ...Management, VMware, and enterprise SaaS applications such as Salesforce... ...preferred. ~ Experience supporting AI-enabled productivity platforms,... ..., Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and...Work at officeRemote work$75k - $109k
...innovators. As consumers embrace new AI-driven experiences, the... ...marketing AI capabilities operate, powering deeper customer insight and... ...joining us. Our Technical Support team is scaling and we’re looking... ...or marketing technology, or SaaS support. ~ Experience with (...Full timeWork at officeWork from homeWorldwideFlexible hoursNight shift2 days per week$116.25k - $155k
...global post-sales organization—including Support, Customer Success, and Sales Engineering—... ...across program work.Identify and implement AI-powered workflows, automations, and process... ...programs in a high-growth or enterprise SaaS environment.Track record of successfully...Work at office
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