Senior Executive Assistant & EA Team Lead

OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU’LL DO You will provide high-touch executive support to our Co-Founder, President & Chief Medical Officer and a small number of other senior leaders while also leading and raising the bar for executive support across Thyme Care. This is a deeply hands-on player-coach role. You’ll personally manage complex executive priorities while building a strong, scalable EA function. You should be someone who genuinely enjoys the craft of executive support and gets satisfaction from creating leverage, removing friction, and making senior leaders more effective. Executive Support - Provide high-touch, high-judgment support to our Co-Founder, President & Chief Medical Officer and a small number of other senior leaders. - Manage complex calendars, travel, meeting preparation, communication, prioritization, and follow-through. - Develop a deep understanding of each leader’s priorities and working style and proactively manage their time and attention.

- Anticipate needs, identify the next step, and close loops without waiting to be asked. - Navigate competing priorities across multiple executives and make thoughtful tradeoffs about what requires immediate attention. - Maintain visibility across open commitments and ensure important work continues moving even as priorities shift quickly. - Proactively communicate progress, flag blockers early, and ensure executives are never left wondering where something stands. - Serve as a trusted partner who operates with discretion, urgency, strong judgment, and sound instincts. EA Team Leadership - Manage, coach, and develop the EA team. - Establish and reinforce a high and consistent standard for responsiveness, judgment, communication, anticipation, and execution. - Build clear executive support models and determine where dedicated, shared, or pooled support is needed. - Hire and onboard additional EAs as the organization grows. - Create coverage models and systems that make executive support resilient and scalable. - Step in directly where needed while maintaining clear accountability across the team. - Develop EAs into stronger executive partners and actively manage performance when expectations are not being met. Executive Operations - Improve systems and ways of working that reduce friction for executives and their teams. - Identify recurring administrative pain points and build simple, scalable solutions. - Partner closely with People, Finance, Legal, IT, and other teams on executive priorities. - Help establish clear standards and operating norms for executive support across the company.