Senior Program Manager I - Strategic Partnerships
$110k - $140konX Cached
Role Description
onX is expanding into a new category of strategic partnerships, where our products have the potential to be integrated into external platforms and ecosystems. This work represents a meaningful evolution of our product and platform—and introduces a new level of complexity in how we execute across teams and with partners.
We are seeking a Senior Program Manager I to support the execution of these new initiatives by driving clarity, alignment, and coordination across cross-functional teams. This role will be deeply embedded in a high-priority partnership, working day-to-day across Product, Engineering, Marketing, Privacy, and Partnerships to ensure work progresses effectively in a fast-moving, ambiguous environment.
This is not a traditional program management role. There is no established playbook for how this work operates today. Success in this role will depend on your ability to create clarity where it doesn’t exist, align teams with different priorities, and keep work moving forward despite changing requirements and shared ownership.
As an onX Senior Program Manager I, your essential job duties and responsibilities will look like:
- Drive Execution and Alignment Across Teams
- Drive execution across highly cross-functional efforts spanning Product, Engineering, Marketing, Privacy, and Partnerships.
- Support execution across initiatives involving external partners, where requirements, scope, and ownership evolve over time.
- Ensure teams are aligned on priorities, timelines, ownership, and dependencies so work progresses without confusion or rework.
- Enable initiatives to move forward predictably, even in ambiguous environments, by maintaining clarity and alignment across teams.
- Create clarity where roles, ownership, or processes are undefined, reducing friction and unblocking progress.
- Work efficiently with technical stakeholders by ensuring their time is used effectively, and their input is leveraged where it has the most impact.
- Support Scoping, Planning, and Decision-Making
- Partner with Product and Engineering to support scoping and planning of work.
- Ensure teams have a shared understanding of scope, timelines, risks, and tradeoffs, minimizing downstream surprises.
- Support effective decision-making by ensuring the right stakeholders are engaged with the right context at the right time.
- Identify gaps in planning, resourcing, or coordination and drive them to resolution to keep work moving forward.
- Manage Partner and Internal Communication
- Serve as a key conduit between internal teams and external partners.
- Ensure communication is clear, consistent, and proactive, minimizing misalignment and building trust across teams and partners.
- Enable partners to feel confident in onX’s execution through timely, transparent updates and alignment on expectations.
- Translate internal decisions, constraints, and tradeoffs into clear, actionable partner-facing communication.
- Identify and Manage Risks Proactively
- Maintain awareness of risks, dependencies, and potential blockers across teams.
- Surface risks and issues early so they can be addressed before impacting timelines, quality, or partner experience.
- Ensure risks are clearly understood and owned by the appropriate stakeholders.
- Operate with a “look around corners” mindset in a space with no established playbook.
- Improve Coordination and Ways of Working Over Time
- Identify and implement improvements that reduce friction, increase clarity, and improve how teams coordinate and execute.
- Establish systems that improve coordination, visibility, and accountability.
- Reduce ambiguity over time by introducing structure where needed, without adding unnecessary overhead.
- Contribute to evolving how partnership initiatives are executed as patterns and needs emerge.
Qualifications
- 5–8+ years of experience in Program Management, Product Operations, Product Management, Project Management, or similar roles, driving complex, cross-functional initiatives.
- Proven ability to operate in ambiguous environments and create clarity that enables teams to move forward effectively.
- Experience aligning multiple teams around shared goals, resulting in improved execution, reduced friction, and better outcomes.
- Ability to drive progress without direct authority by building alignment, influencing stakeholders, and facilitating decisions.
- Comfort working with engineering teams and technical concepts, with the ability to identify risks and ensure strong coordination across technical work.
- Strong communication skills, with the ability to translate between technical teams, business stakeholders, and external partners to ensure shared understanding.
- Demonstrated ability to identify gaps in planning, coordination, or communication and take action to resolve them.
- Strong judgment and proactive problem-solving skills, with a track record of anticipating issues and addressing them before they escalate.
- High ownership mindset, with a focus on driving outcomes and maintaining forward momentum in ambiguous environments.
- Familiarity with AI tools or automation to improve workflows, visibility, or execution efficiency.
Benefits
- Competitive salaries, annual bonuses, equity, and opportunities for growth.
- Comprehensive health benefits, including a no-monthly-cost medical plan.
- Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents.
- 401k matching at 100% for the first 3% you save and 50% from 3-5%.
- Company-wide outdoor adventures and amazing outdoor industry perks.
- Annual “Get Out, Get Active” funds to fuel your active lifestyle.
- Flexible time away package that includes PTO, STO, VTO, and paid holidays.
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