Key Account Manager, Special Markets - ClearCorrect - East Coast

Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions, or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive change, and to stay ahead of the competition. From the first Dental Implant in 1974 to the latest Digital Solution – we do things differently than others. We deliver innovation based on evidence. This is part of our employer culture and an exceptional team spirit that encourages diversity and a powerful “can-do” attitude. This position will be responsible for supporting Strategic Accounts, both existing and new. The segment is expanding rapidly and requires focused key account management. This role will coordinate and communicate the roll-out of initiatives for new and existing strategic accounts, work closely with key stakeholders (internally and externally) to execute agreement initiatives and ensure the highest quality customer experience. Collaboration with sales teams and internal departments will be essential. The role focuses on supporting the Straumann Group Orthodontic business along with digital and Dental Monitoring, and coordinates Strategic Accounts Marketing, Training and Education initiatives across NAM. Major Responsibilities Of The Position Have in-depth knowledge of Clear Correct products Monitor Strategic Account performance by group, by doctor, by region Maintain accurate account set up in CRM Maintain Strategic Account doctors and offices list (add and remove doctors as needed) Work with DSO team members, Clear Correct Sales managers and Territory managers to ensure Strategic Accounts are receiving appropriate service and support Coordinate and ensure the onboarding of new and/or updated agreements Coordinate the Strategic Accounts marketing initiatives per account and collaborate with marketing team to develop content per Strategic Account Coordinate the Strategic Accounts education initiatives and collaborate with Straumann education team to deliver tailored education for Strategic Account (as needed) Participate in regular sales meetings to update RSD/ISM and TMs on strategy, initiatives, and updates Provide training for doctors and staff as needed to support sales teams Support Inside DSO TMs with providing leads, training, and support Attend DSO customer meetings as required Provide DSO training to TMs as required by RSD/ISM Support internal departments to manage agreement process Attend Strategic Account conferences as needed Regular use of all sales tools, such SalesForce CRM, to effectively plan and measure sales activities for DSO accounts Routinely maintain internal and external reports for DSO accounts 40% travel throughout North America (US and Canada) to include overnights Other administrative duties assigned Minimum Qualifications Bachelor’s degree OR 5+ years in a Customer Success or Practice Implementation role within a dental organization 5+ years of progressively responsible experience in a sales environment 3+ years of prior experience working in a dental or clinical environment Preferred Qualifications Demonstrated ability to effectively adapt to the needs of the overall DSO customers and strategy Highly collaborative and a strong consensus builder, capable of exercising positive influence in driving outcomes and negotiating solutions Strong written and verbal communication skills Ability to multi-task and work well under deadline pressure Demonstrated ability to be a team player and strong ability to collaborate with internal and external stakeholders Demonstration of the player/learner mindset Ability to learn and support new digital products and workflows Employment Type Full Time Alternative Locations United States : Atlanta (GA) | United States : Baltimore (MD) | United States : Boston (MA) | United States : Charlotte (NC) | United States : Columbia (SC) | United States : Columbus (OH) | United States : Delaware | United States : District of Columbia | United States : Florida | United States : Georgia | United States : Indiana | United States : Kentucky | United States : Maine | United States : Maryland | United States : Massachusetts | United States : Michigan | United States : New Hampshire | United States : New Jersey | United States : New York | United States : North Carolina | United States : Ohio | United States : Pennsylvania | United States : Philadelphia (PA) | United States : Rhode Island | United States : South Carolina | United States : Tennessee | United States : Virginia | United States : Washington (DC) Travel Percentage 0 - 40% Salary and Benefits Base salary: $120,000+/Annually, commission potential up to $40,000 (100% on target achievement). The final pay for this position will vary based on geographic location and candidate experience relative to what the company reasonably anticipates for this position. Vehicle reimbursement plus mileage is also provided. Very Competitive total compensation plans (some positions include discretionary performance bonuses or Performance Share Units). A 401(K) plan to help you plan for your future with an employer match Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium. Generous PTO allowance - plenty of time to recharge those batteries! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. #J-18808-Ljbffr ClearCorrect