Partner Operations Lead - Major Event Partnerships
$176.8k - $199.68kMaleda Tech
About the Role
We're looking for a Partner Operations Lead to drive the strategy and operational execution behind a portfolio of major event partnerships, including two of the largest global sporting events on the calendar over the next two years. This is a central operator role: you'll build and run the operational playbook that turns high-value event assets, tickets, credentials, hospitality, and access, into successful, well-executed programs. You'll report to the Senior Lead of Event Partnership Activations and work cross-functionally with safety, communications, executive support, and agency partners to deliver flawless on-the-ground execution.
Key Responsibilities
- Develop and drive the operational strategy for major 2027-2028 sporting event partnerships, while refreshing a reusable operational playbook that supports other event partnerships going forward
- Own end-to-end operational planning across all partnership programs, including coordinating executive hospitality needs
- Manage the allocation and delivery of operational assets: ticketing, accreditation, transportation, parking, accommodations, and hospitality
- Build and execute onsite staffing and operational plans in partnership with safety, security, and internal communications teams
- Develop contingency plans covering workforce, guests, and other onsite stakeholders in coordination with safety and security
- Manage agency partners on ticketing, accreditation, and transportation strategy, overseeing deliverables and internal communication
- Partner with activation leads and key stakeholders to secure onsite activations and maximize the business value of available assets
- Manage related approvals and submissions across stakeholder groups
- Guide and oversee operational staff on workstream execution
- Lead internal operational communications (including a recurring taskforce meeting), and produce a Games Time Operational Playbook, executive summaries, and recommendations
Qualifications
- Direct experience working on both Olympic Games and FIFA World Cup events
- Strong experience supporting executives, board members, or other VIP stakeholders in a major event environment
- Excellent organizational skills with a high level of attention to detail
- Proven ability to prioritize, multitask, and adapt in a fast-paced, high-stakes environment
- Comfortable working independently while collaborating closely across teams
- Deep subject-matter expertise in sport, with an existing network of relationships at the IOC and FIFA
- Experience presenting to and influencing senior internal and external stakeholders
- Ability to travel regularly and work onsite at events
Key Details
- Start Date: September 15, 2026
- Duration: 12 months (through September 15, 2027)
- Location: Remote (within the US) + Ability to travel regularly and work onsite at events
- Work Schedule: Full-time, 40 hours/week (8 hours/day, 5 days/week)
- Pay Rate: $85 - $96/hour, based on experience
- Positions Available: 1
- Work Authorization : Must be authorized to work in the U.S. without sponsorship
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