Secretary B
Columbia University
Secretary B
The Columbia University Department of Neurology is seeking a full-time Secretary B to provide administrative support and patient-facing services in a busy medical office. As the Columbia Neurology practice continues to grow, this position will play an integral role in supporting efficient front-office operations and delivering a positive patient experience.
Responsibilities
- Answer telephone calls, take and route messages, and respond to routine inquiries.
- Schedule patient appointments, procedures, and diagnostic tests.
- Obtain, file, and scan test results and other clinical documentation.
- Use Epic, the electronic medical record (EMR) system, to check patients in and out of the practice.
- Verify insurance coverage and collect applicable copayments.
- Support physicians and practice management with the day-to-day front-office operations of a busy clinical practice.
- Perform other related duties as assigned.
Minimum Qualifications
- Requires two years of college or completion of secretarial school or equivalent business experience, plus a minimum of one or two years related experience.
- Must successfully complete systems training requirements.
Preferred Qualifications
- Experience working in a high-volume medical practice.
- Demonstrated commitment to providing excellent customer service and patient satisfaction.
- Proficiency with Epic or another electronic medical record system.
- Bilingual fluency in English and Spanish.
Other Requirements
- Strong organizational skills and the ability to manage multiple priorities effectively.
- Excellent attention to detail and the ability to meet strict deadlines.
- Ability to work independently with limited supervision and collaboratively with practice managers, physicians, and other team members.
- Ability to learn and effectively use required systems following training.
- Typing proficiency of 5560 words per minute.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Columbia UniversityVacancy posted 2 days ago
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