Administrative Assistant

Company Overview Almstead Tree and Shrub Care Co. is a second‑generation, family‑owned firm established in 1964 that services commercial and residential clients throughout the NY, NJ, and CT tri‑state area. We are looking for a friendly and organized Administrative Assistant to join our team and assist our CEO and top Sales Arborist. As an Administrative Assistant, you will play a crucial role in ensuring a positive experience for both our clients and employees. Job Summary In this position, you will manage client proposals, handle information requests and e‑mail correspondence, schedule meetings and conference calls, and provide customer service support. You should have excellent communication and writing skills, attention to detail, and the ability to thrive in a fast‑paced environment. Responsibilities Creating detailed client‑specific proposals in collaboration with the sales arborists Handling information requests and e‑mail correspondence Arranging conference calls and scheduling meetings Providing customer service support and scheduling appointments Maintaining sales calendar and creating work orders Managing customer database and files Processing payments Ensuring a superior client experience through efficient and timely service Coordinating work schedules and appointments Adhering to company policies and standards for excellent customer service Providing office updates and addressing customer concerns during daily meetings with the CEO Requirements Minimum five years' experience as an Administrative Assistant Four‑year degree in Business, Business Management, English, Communications, Literature, Journalism, or related field Prior experience creating proposals, reports, and/or presentations Experience providing exceptional customer service Experience in the service industry is a plus Highly proficient in Microsoft Word, Excel, and Outlook Strong written and verbal communication skills Excellent multitasking and time management abilities Attention to detail and organizational skills Professionalism and phone etiquette Benefits $60,000 - $75,000 based upon experience Medical and dental plans with employer contribution 401K retirement savings plan Paid time off, and more Almstead Tree & Shrub Care Company, LLC provides equal employment opportunities to all employees and applicants for employment. #J-18808-Ljbffr