Accounts Receivable Representative
Swank Motion Pictures, Inc.
Accounts Receivable Representative
Major Hollywood and independent movie studios have appointed Swank Motion Pictures, Inc. as their exclusive licensing and distribution partner to offer their box-office hits for public performance in non-theatrical markets (markets outside theaters). Swank represents Walt Disney Pictures, Warner Bros., Sony Pictures, New Line Cinema, Lionsgate, MGM, and many more!
Swank Motion Pictures, Inc. is seeking an experienced Accounts Receivable Representative to join our corporate office in Sunset Hills, MO. The successful candidate will be highly skilled in Microsoft Excel and Word and have strong 10-key experience. This role requires accuracy in dealing with numbers, exceptional attention to detail, and the ability to prioritize and multi-task in a fast-paced environment. Strong interpersonal and communication skills are essential, as well as the ability to work independently and collaboratively within a team.
Responsibilities:
- Manage a high volume of collection calls to customers, ensuring that payments are collected within term and respond to incoming customer inquiries regarding billing, payment status, and discrepancies
- Generate and send accurate invoices to customers based on contracts, orders, or agreements in a timely manner
- Investigate and resolve billing discrepancies or disputes
- Reconcile and apply customer payments to assigned accounts, including lockbox, credit card receipts, and other payment methods
- Complete month-end reconciliations ensuring all accounts are accurately balanced and any discrepancies are resolved prior to deadlines
- Work closely with internal sales staff to research and resolve billing issues
- Assist with credit card processing tasks, including handling declines, invalid cards, prepayments, applications, chargebacks, and other related duties
- Process and apply credit memos in accordance with company policies and customer agreements
- Process and manage credit holds daily by collecting prepayments and purchase orders, ensuring customers' accounts are in good standing and orders are processed appropriately
- Support the department with special projects and ad-hoc tasks as assigned
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