Accounts Receivable Specialist

AR / Credit & Collections Specialist | New York, NY (World Trade Center) | Hybrid – 3 Days Onsite / 2 Days Remote | Salary: $80,000–$90,000 | Temp-to-Perm About the role A prominent global law firm is seeking an AR/Credit & Collections Specialist to join their Commercial Finance team in New York. Reporting to the Finance Manager, this is a high-touch, client-facing collections role responsible for managing the full AR cycle — from collections and cash application through account reconciliations and write-offs. The ideal candidate is assertive yet tactful, relationship-driven, and comfortable operating in a fast-paced professional services environment with tight deadlines and high standards. What you'll actually do Conduct collection calls and follow-ups with clients, partners, fee earners, and internal stakeholders Apply daily cash receipts and reconcile client accounts accurately and on time Monitor and maintain client accounts including adjustments, reconciliations, and write-offs Investigate and resolve payment discrepancies, short payments, and billing disputes Generate, review, and distribute AR and collections reports; provide regular status updates within Elite 3E Build strong relationships with client finance contacts to reduce escalation and improve debtor days Work closely with Client Value, Billing, e-Billing, and Cashiers teams on invoice re-issues, amendments, and copies for client AP teams Support upfront billing controls to ensure invoices are received, approved, and paid within agreed timelines Assist with management of the firm's client money account and ensure regulatory compliance (SRA) Proactively flag and report aged AR issues to the Global Head of Commercial Finance Produce and distribute collection letters and automate reminders wherever possible Coordinate partner approvals for bad debt write-offs within specified timeframes Collaborate with Revenue Controllers and the broader Finance team on payment issues and ad-hoc projects What we're looking for 2+ years of AR/collections experience in a professional services environment — legal, financial, or consulting; law firm experience a strong plus Must have hands-on experience with Elite 3E or similar legal billing software Experience working with e-billing portals required Strong Microsoft Excel skills — pivot tables and VLOOKUPs required Excellent written and verbal communication skills with the ability to liaise confidently at all levels Assertive, persistent, and tactful approach to collections and client relationship management Strong attention to detail, organizational skills, and ability to prioritize in a high-volume environment Proactive problem-solver with a positive, team-oriented attitude Ability to work well under pressure and adapt during peak periods Environment A prestigious, globally recognized law firm headquartered in the World Trade Center in Lower Manhattan. The Finance team is collaborative and close-knit, operating across international markets with high standards for accuracy, professionalism, and client service. This is a varied, rewarding role for someone with strong collections expertise and partnering skills who is looking to grow their career at a world-class legal institution. Schedule: Mon–Fri, 9am–5pm | Hybrid - 3 days onsite / 2 days remote Reports to: Finance Manager #J-18808-Ljbffr