MSP Helpdesk Technician Level 2 (Partial WFH)
Bowman Williams
MSP Helpdesk Technician Level 2 (Partial WFH) We are a recognized leader in the Managed IT Services industry servicing SMB clients in the tri-state area. We take a novel approach to IT and strive to be proactive in our support, standardize our solutions and document everything we do. We take pride in our work and are confident we are implementing the best solutions for our clients. The result is solid networks, happy clients and most importantly, happy engineers! We are steadily growing and currently on the hunt for a MSP Helpdesk Technician Level 2 (Partial WFH) to join our Cloud Services team. As a MSP Helpdesk Technician Level 2 (Partial WFH), you will provide direct technical support for clients, while also supporting the helpdesk team with escalated tickets. The ideal MSP Helpdesk Technician Level 2 (Partial WFH) candidate should be well versed with Windows OS, Windows Server, AD/GPO management, M365 administration, VMware or Hyper-V, Network Administration (routers/switches/firewalls), and Azure Entra ID (Intune is a plus). At this time we are only considering MSP Helpdesk Technician Level 2 (Partial WFH) applicants with previous MSP experience. MSP Helpdesk Technician Level 2 (Partial WFH) Requirements: Experience working with enterprise E-mail solutions such as Microsoft 365, G-Suite and Exchange along with ability to integrate them on mobile devices Appropriate knowledge of Microsoft Server / Active Directory for solving Tier 2 issues Knowledge of Hyper-V and VMware Solid understanding of and ability to configure TCP/IP and troubleshooting Internet connectivity Experience with and understanding of routers and firewalls Understanding of relationship between switches, hubs, patch panels and connecting nodes to a network Understanding of DNS services Install, Configure and Troubleshoot PC, MAC and Mobile device hardware and software related issues Experience with Azure Entra ID (InTune is a plus) MSP Helpdesk Technician Level 2 (Partial WFH) Benefits: Health, Dental, Vision, and Life Insurance Hybrid WFH (2 days at home, 3 days in office) Quarterly Bonus Short Term and Long Term Disability 401(k) with company match PTO + Paid Holidays Ongoing Paid Training Certification Reimbursement Mentorship by Sr Engineers Bowman Williams
- ...IT Helpdesk Technician Level 2 (MSP/Partial WFH) If you have a passion for technology and solving problems and are you looking to grow your skills and get hands-on experience with new technology read on As a managed service provider, we provide proactive IT support...Work from homeLevel 2
$75k
...IT Service Desk Technician Level 2 (MSP) We are a national MSP with a growing presence in New York... ...up to $75k with full benefits, hybrid WFH schedule, certification reimbursement,... ...Health, Dental, and Vision Insurance ~ Partial WFH (2-4 days at home per week, depending...Work from homeLevel 2Permanent employmentFull timeTemporary workHome office2 days per week- Helpdesk Technician Tier 2 (MSP) We are a growing midsize Managed and Cloud Services Provider comprised of fun and dedicated technologists seeking another... ..., and Vision Insurance 401(k) with company match Hybrid WFH (2-3 days at home per week) Internal Training Program...Work from homeWork at office2 days per week3 days per week
$23 - $33 per hour
...Paid time off Training & development Summary: We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join our dynamic IT team. This role is pivotal in providing exceptional technical support and solutions to small to...Work from homeLevel 2Hourly payWork at officeLocal areaRemote workFlexible hoursAfternoon shiftTeamLogic IT
Winter Park, FL3 days ago- Service Desk Technician Level 2 (MSP/ConnectWise)For 25 years, we have been a leading Managed and Cloud Services Provider with businesses across... ...k) with company match3 weeks PTOInternal Paid TrainingCertification ReimbursementHybrid WFH after onboarding Bowman WilliamsWork from homeLevel 2Remote work
- ...Summary: We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT... ...and resolve complex issues escalated from Level 1 and Level 2 technicians. Network Management: Design, implement, and...Work from homeLevel 2Work at officeLocal areaRemote workFlexible hoursAfternoon shift
TeamLogic IT, Danbury, CT
Danbury, CT4 days ago $80k - $105k
...IT Technician Are you a seasoned IT powerhouse ready to be more than just another technician... ...resolve complex issues escalated from Level 1 and Level 2 technicians. Network Management:... ...a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree...Work from homeLevel 2Work at officeLocal areaRemote workSleeping nightsFlexible hoursAfternoon shift- Help Desk Technician Level 2 (MSP) We are a Cloud/Managed Services Provider of technology solutions such as IT services, cybersecurity, cloud services... ...). This is a full-time, permanent position that has hybrid WFH flexibility after successful onboarding. At this time, we...Work from homeLevel 2Permanent employmentFull timeRemote work
$65k - $75k
...IT Service Desk Technician Level 2 (MSP/Azure) We are long standing Managed and Cloud Services Provider that has been in business for over 30... ...and more! As an IT Service Desk Technician Level 2 Hybrid WFH (MSP), you will be the client-facing, go-to person for troubleshooting...Work from homeLevel 2Permanent employmentFull timeTemporary workRemote work$27 - $33 per hour
...Level 2 Technician NerdsToGo of Chicago Downtown is a growing managed IT services (MSP) provider supporting small and mid-sized businesses across Chicago. We are hiring a full-time Level 2 Technician to own escalated tickets, client on-site visits, and hands-on infrastructure...Level 2Hourly payFull time- ...IT Help Desk Technician (MSP/Windows) Since 2002, we have provided Managed... ...months then will be allowed to WFH a few days per week. As an IT... ...Windows) you will providing first-level support from our clients using... ...or escalation to Level 2 or higher technicians when required...Work from homeLevel 2Work at office
- ...This role operates as the primary technician for the office, requiring a highly skilled... ...Solve complex issues escalated from Level 1 and Level 2 Design and manage networks for performance... ...2 years in a senior or Level 3 role MSP experience preferred Excellent...Level 2Work at officeLocal areaRemote workFlexible hours
TeamLogic IT, Kansas City, KS
Overland Park, KS2 days ago $45k - $50k
...are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be... ...advancement Successful candidates may advance into: Level 2 Engineer Project Technician Systems Administrator Security...Level 2Work at officeLocal areaRemote workFlexible hoursTeamLogic IT
Cincinnati, OH3 days ago$65k - $75k
...Mid Level Helpdesk Technician We are a customer-service focused IT Managed Service Provider who... ...engineers. IT Helpdesk Technician Tier 2 (MSP) Responsibilities: Respond to... ...formal training Matching 401(k) Partial WFH (3 days in office and 2 days at home)...Work from homeWork at officeRemote work- ...Managed It Services (Msp) Level 2 Technician Summary: We are seeking an experienced and dedicated Managed It Services (Msp) Level 2 Technician to join our dynamic It team. This role is pivotal in providing exceptional technical support and solutions to small to medium...Level 2Work at officeLocal areaRemote workFlexible hoursAfternoon shift
TeamLogic IT
United States2 days ago $75k - $90k
...Summary: We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT... ...and resolve complex issues escalated from Level 1 and Level 2 technicians. Network Management: Design, implement, and manage...Level 2Work at officeLocal areaRemote workFlexible hoursAfternoon shiftTeamLogic IT
San Carlos, CA5 days ago- Level 2 Helpdesk Technician — Managed IT Services Location - Dover, NH Logistics - Remote MSP Experience Required Position Overview We are seeking an experienced Level 2 Support Technician to provide technical support and troubleshooting across a variety of client environments...Level 2Remote work
- ...found it? Join Teltek as a Field-Installation Technician and get hands-on with telecom, networking,... ...Teltek is a 30-year-old Maryland-based, 2 generation, Veteran-owned technology... ...Details: Experience: 5+ years working in an MSP business with physical onsite technology...Work from homeLevel 2Work at officeLocal areaRemote workMonday to Friday
Teltek Systems
Frederick, MD22 days ago $65k - $75k
Junior System Administrator / Level 2 Technician (MSP) We are an established IT Managed Services Provider founded in 1999, is expanding its New York City team. Focused on supporting financial services clients, we are seeking a Junior System Administrator / Level 2 Technician...Level 2Full timeWork at officeRemote work$60k - $85k
...own your work, improve how things get done, and grow into something bigger, this is the right place. The Role The Level 2 MSP Technician independently resolves most ticket types and keeps their queue moving with minimal oversight. You're trusted to manage your...Level 2Full timePart timeMSP Hire, Inc.
Juneau, AK8 days ago$24 - $30 per hour
...through this site. ** Full-Time On Site IT Technician Position SUMMARY Established in 200... ..., organized, client-focused, experienced Level II help desk technician who is fluent... ...certifications and training • Previous MSP experience • Local resident of Polk County...Work from homeLevel 2Hourly payFull timeWork at officeLocal areaRemote workMonday to FridayFlexible hoursDay shiftTechMate Computer Sales & Service
Winter Haven, FL27 days ago- ...time off Position Overview TeamLogic IT of Tarpon Springs is seeking a skilled and motivated Managed IT Services (MSP) Level 2 Technician to join our growing team. This is a hands-on role serving small and medium-sized businesses within Pinellas and Pasco County...Level 2Work at officeLocal areaRemote work
TeamLogic IT, Tarpon Springs, FL
Tarpon Springs, FL15 days ago - ...Summary: We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT... ...and resolve complex issues escalated from Level 1 and Level 2 technicians. Network Management: Design, implement, and manage...Level 2Work at officeLocal areaRemote workFlexible hoursAfternoon shift
TeamLogic IT, Mt Pleasant, SC
North Charleston, SC3 days ago - ...applicant to be in Austin Metro area, Please DO NOT apply if you are not in Austin TX. Summary: We're looking for an MSP Level 2 Technician to provide advanced technical support to our Small-to-Medium Business clients. You'll handle escalations from our Level 1 team...Level 2Work at officeLocal areaRemote workFlexible hoursAfternoon shift
TeamLogic IT, NE Austin, TX
Austin, TX6 days ago - ...properly every day. When something breaks or slows down, our Helpdesk Technician is often the first person the client interacts with. This... ...relevant technical field preferred Experience working in an MSP environment strongly preferred Required Certifications...Remote work
Makios Technology
El Paso, TX15 days ago - IT System Administrator Hybrid WFH (MSP) Are you passionate about technology and are looking... ...hosting, monitoring, management, helpdesk, disaster prevention and recovery, as well... ...Benefits: Health, Dental, and Vision Insurance Partial WFH (half home, half in office) 15 days...Work from homeWork at office
- System Administrator Partial WFH (MSP) We are a long-standing New City, NY based Cloud, Security, and... ...as VPN, VLANs, deep traffic, and packet-level analysis Windows 10 installation,... ...and Vision Insurance Partial WFH schedule (2-3 days at home per week) 401(k) with 4%...Work from homeWork at office2 days per week3 days per week
$35k - $45k
...Job Description Tier 1 Technician (A.K.A. The First... ...Managed Service Provider (MSP), but our real differentiator... ...then escalate to Tier 2 with a ticket so well-... ...). Any prior MSP or helpdesk experience supporting... ...support. Each level brings more responsibility...Casual workWork at officeRemote workNight shiftDay shiftIntelligent Network & Communication Systems
Grand Blanc, MI9 days ago- ...Helpdesk Technician Engineering Colorado Springs, Colorado Contract Oct 6, 2026 Job Title: Helpdesk... ...management offering a professional level of expertise to their partners. Having been... ...~ TS/SCI Clearance and IAT level 2 Anistar PAYS YOU for referrals!!...Level 2Contract workWork experience placementWork at office
NSC Staffing
Colorado Springs, CO4 days ago - ...Technician, Computer, End User This position will require onsite presence at our facility... ...existing personal computer systems. Performs level 2 triage and provides onsite support for... ...junior members of the team supporting WFH users. Provides support to executive staff...Work from homeLevel 2Local areaRemote work
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