Office Administrator

Job Description

Job Description

Gaddiel Home Care Services Inc. is looking for a dependable and organized Administrative Assistant to support the daily operations of our home care services. This role will help manage documentation, maintain compliance, coordinate schedules, and support communication within the organization. The ideal candidate will help keep daily operations running smoothly, assist with onboarding, and maintain accurate records for employees and contractors.

Key Responsibilities:  

• Conduct phone interviews and help onboard new hires and contractors.

• Track deadlines for required documents, background checks, drug tests, and TB tests.

• Schedule credentialing appointments for employees.

• Keep the office organized and running smoothly.

• Monitor and order office supplies within the company budget.

• Answer incoming calls, take messages, and direct calls as needed.

Chart & Compliance Management:

• Maintain and review employee and contractor files to ensure all required documents are complete, current, and compliant with state regulations.

• Review daily task sheets and confirm scheduled tasks are completed.

• Notify the Administrator when client and caregiver evaluations need to be scheduled.

EVV & Scheduling Oversight:

• Manage the Electronic Visit Verification (EVV) system to ensure accurate time records for billing.

• Update schedules and time changes in the EVV system for accurate payroll and billing.

• Check that all employees have complete clock-in/clock-out records and required documentation.

Communication & Support:

• Schedule internal meetings and training sessions, send reminders, and track attendance.

• Handle technical issues or contact IT when needed.

• Send memos to the care team with important updates and information.

Additional Responsibilities:

• Track state-required certifications to ensure they are completed on time.

• Set and work toward monthly goals to increase PCA course sales and support company growth.

• Provide backup support by taking clients to appointments when needed.