Solutions Engineer

The RoleWere looking for a Solutions Engineer (part project manager, part builder, part innovator) who loves puzzles, solves problems independently, manages multi-projects, and learns at a pace that unlocks new possibilities for customers and for Mapistry.This role owns the technical heart of onboarding: mapping complex spreadsheets and environmental programs into our platform, structuring customer projects, and ensuring every implementation runs smoothly and accurately. You will lead customer meetings, own tracking project deliverables, maintain clear documentation, and proactively move work forward. You also will help us expand our platform for new use cases by working closely with Product and building prototypes yourself!If you are energized by untangling complexity, organizing chaos, and designing elegant solutions and you want to grow quickly, this role is for you. We are looking to bring on someone with project/client management experience, technical (logic skills and environmental domain knowledge), and a high level of ownership.Environmental domain expertise is a plus, not a prerequisite. We care more about how you think than what you already knowIf you love owning solutions to interesting problems and turning complexity into clarity, this is your role. Wed love to meet you.What Youll DoOwn end-to-end onboarding projects: kickoff, requirements, configuration, delivery, and go-live.Translate customer data, spreadsheets, calculations, and forms into the Mapistry platform. You should enjoy decoding complexity and working directly with relational data structures, SQL, and Excel-based spreadsheets to understand customer data models and rebuild them as logs, workflows, calculations, and reports.Solve technical problems independently. You love a good puzzle.Run highly organized customer meetings with clear agendas, up-to-date project trackers, structured notes, and crisp follow-ups.Configure dashboards, workflows, and integrations using your analytical and systems-thinking skills.Learn fast and apply new knowledge immediately to future scenarios, your learning curve is steep and continuous.Collaborate with Product by surfacing gaps, new use cases, and opportunities for improvement.Bring a new dimension to our team, whether its deeper analytics, creative workflow design, systems thinking, or something we dont even know we need yet.Who You AreExcited by solving puzzles and fearless with complexity. A 20-tab spreadsheet with nested formulas doesnt scare you, it excites you.Exceptionally smart and curious. You understand new concepts quickly and apply them almost immediately.Independent problem solver. An Owner. You take initiative, investigate root causes, and propose and execute on solutions in ambiguous environments.Experienced with customer relationships, Customer-driven. You have led client/customer facing projects. You care deeply about solving real problems for real people in industrial and manufacturing environments.Organized to your core. You run meetings with agendas, keep impeccable notes, and manage timelines with discipline.Clear communicator. Youre comfortable navigating direct or challenging customer conversations, especially around requirements, timelines, and data quality. You can push projects forward with clarity and professionalism.Experience with BI tools (Sigma, PowerBI, Tableau, Looker), SQL, and/or scripting (Python/Javascript).4+ years in a fast-paced environment (startup or consulting)2+ years of client facing project managementHigh-intensity work ethic. You get things done, move quickly, and push projects across the finish line.Bonus PointsExperience in SaaS implementations or onboardingExperience with other EHS systems, such as Sphera OpsInfo, Enablon AQS, Cority Enviance, Intelex ACTSEnvironmental, manufacturing, or regulatory backgroundFamiliarity with air permits, stormwater, wastewater, TRI, SPCC, waste, or other compliance programsAPI / integration experienceWhy Youll Love This RoleYoull take true ownership of complex, high-impact technical projects.Youll work directly with our founders and senior team in a fast-learning environment.Your work materially improves how environmental programs operate across North America.Competitive salary + equity, flexible PTO, great benefits, and a mission that actually matters.If you love structure, solving problems, and turning complexity into clarity, this is your role. Wed love to meet you.Notes:This role is in-person at least 3 days a week at our Berkeley office. Very flexible on hybrid work (i.e. you want to work remote for a week).Salary range is $120,000 to $145,000 a year plus benefits and equity.
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