Benefits Coordinator 1

Benefits Coordinator 1 handles the day‑to‑day administration of an organization's employee benefits programs. Serve as the primary point of contact for employees navigating their coverage and act as the operational bridge between Human Resources, internal payroll, and external insurance vendors. Providing strong customer service. Must be able to work on‑site in our Corporate Miramar, FL office. All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation’s policies, procedures, guidelines, contractual commitments and governmental regulations. Responsibilities Act as the primary point of contact for employee questions regarding benefit packages, eligibility, and coverage. Coordinate annual open enrollment periods, and process qualifying life events (e.g., marriage, birth of a child) throughout the year. Maintain relationship with different programs to follow up on missing or incomplete enrollment paperwork, i.e. SS#, DOB, birth or marriage certificates. Assist in preparing materials for the benefits website and in disseminating benefit information to employees. Ensure that BMs and HR field employees are updated of any benefits developments thorough team chat, meetings, emails, or any mode of communication necessary. Collaborate with insurance brokers, third‑party administrators, and resolve claims issues and manage invoices. Update and maintain employee benefits data within the HRIS (Human Resources Information System). Perform related duties as required. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job‑related duties assigned by their supervisor or management. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience One to three years related experience and/or training; or equivalent combination of education and experience. Proficiency with HRIS platforms (e.g., Oracle) and strong data management skills, particularly with Microsoft Excel. Ability to maintain confidentiality while interacting with managers and employees at all levels of the organization. Advanced knowledge of a variety of software packages such as Excel, Word and PowerPoint. Education Minimum high school diploma or equivalency required. Certification & Licensure None required for this position. Reasonable Accommodations Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. #J-18808-Ljbffr VITAS Healthcare