Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

VoC Analytics Lead - SaaS Customer Experience (Remote)

PTC

A leading technology solutions provider is seeking a Senior Customer Experience Analyst to optimize their Voice of Customer programs and analyze data to drive customer satisfaction. This role requires 3-5 years of experience in a customer-focused data role, strong analytical skills, and proficiency in Qualtrics. You'll work closely with operations and systems teams to ensure insights are actionable and accessible across various departments. The role offers a competitive salary, benefits, and opportunities for learning and development. #J-18808-Ljbffr

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the VoC Analytics Lead - SaaS Customer Experience (Remote) in Boston, MA vacancy
  •  ...& White Health is seeking a VoC Senior Analyst to manage the...  ...and implementation of digital customer feedback mechanisms. This role...  ...Candidates should have 5-7+ years of experience in customer experience...  ...Qualtrics. The position is remote or hybrid within the DFW area... 
    Remote work

    Baylor Scott & White Health

    Dallas, TX
    1 day ago
  • Jones Lang LaSalle Incorporated is seeking a Voice of the Customer Intelligence Manager to lead VOC research and analytics within Customer Experience and Engagement. You will design studies, build scalable reporting, and partner with stakeholders to translate business questions... 
    Suggested

    Jones Lang LaSalle Incorporated

    Dallas, TX
    3 days ago
  • A fast-growing B2B SaaS company is seeking an experienced Functional Tax Manager to lead its global tax function. This fully remote position allows you to take ownership of compliance...  ...will have 3-5 years of tax experience and strong analytical skills, working closely with... 
    Remote work

    ISG Partners

    Atlanta, GA
    1 day ago
  • $120k - $180k

     ...looking for 15+ years of experience in travel and/or SaaS. We prefer a bachelors...  ...through finance and data analytics. We own the data warehouse...  ...finance ledger. We build and lead a reporting center of...  ...and finance. We are remote-friendly. last updated... 
    Remote work
    Full time
    Work from home

    Hopper Inc.

    Boston, MA
    10 days ago
  • $154.2k - $192.8k

     ...We’re looking for a Customer Support Systems & Analytics Lead to own the data strategy and reporting function within...  ...of data, operations, and customer experience, partnering closely with CS...  ...Experience working in a high-growth SaaS or fintech environment Background... 
    Remote work
    Full time

    Mercury

    Remote
    a month ago
  •  ...based in Rochester, MI, is seeking a Client Success Lead to guide customers from initial engagement through free trial to paid...  ...Sales, Marketing and Product to optimize the customer experience in a fast-paced startup. Remote Type: No #J-18808-Ljbffr The Juris Agency
    Remote work

    The Juris Agency

    Rochester, MI
    12 hours ago
  • $105k - $115k

     ...full-time Senior Revenue Analytics Lead to join our Sales team...  .... This role is a remote role based in the United...  ...pipeline, renewals, GRR, and customer lifecycle performance....  ...Sales or CS at a B2B SaaS company required. ~...  ...health. ~Hands-on experience owning and governing a... 
    Remote work
    Full time
    Flexible hours
    Weekend work

    Gainsight

    Remote
    7 days ago
  • $127k - $145k

    A leading technology firm is seeking a Lead Sales & Growth...  ...Operations Analyst to enhance GTM analytics and drive decision-making...  ...skills, and experience in Sales Analytics within a SaaS environment. You will define...  ...000 USD, with a focus on remote work. #J-18808-Ljbffr Remote... 
    Remote work

    Remote Jobs

    New York, NY
    12 hours ago
  •  ...seeking a high-impact Manager of AI & Digital Analytics to lead analytics, AI strategy, and digital insights...  ...commercial teams, and shape the AI roadmap for customer experience, marketing, and operations. The role offers remote-based work with hubs across major markets, a... 
    Remote job

    Aventis Solutions

    Miami, FL
    2 days ago
  •  ...product quality and customer satisfaction in...  ...elevating customer experiences and outcomes. As...  ...sectors. Backed by leading investors,...  ...Location: This is a remote role that involves...  ...managing and configuring SaaS platforms to...  ...Background in consulting, analytics, or systems... 
    Remote work
    Local area

    Axion

    New York, NY
    12 hours ago
  •  ...company is looking for a Sales professional to work remotely, focusing on generating leads in IT, Analytics, and AI SaaS sectors. The role involves identifying...  ...have strong communication skills and hands-on experience with sales tools like HubSpot, LinkedIn, and Apollo... 
    Remote job

    Aptus Data Labs

    Mena, AR
    3 days ago
  •  ...product quality and customer satisfaction in...  ...elevating customer experiences and outcomes. As trailblazers...  .... Backed by leading investors,...  ...Location: This is a remote role that involves...  ...managing and configuring SaaS platforms to...  ...Background in consulting, analytics, or systems... 
    Remote work
    Local area
    Flexible hours
    Night shift
    Weekend work

    Axion

    Armonk, NY
    12 hours ago
  • $160k - $200k

    Analytics Lead, Japan Partnerships San Francisco, CA Udemy...  ...required). 5-7 years of experience in analytics or data...  ...years supporting B2B SaaS, partnership or GTM analytics...  ...present insights to customers and stakeholders....  ...access to Udemy courses. Remote/hybrid work: three... 
    Remote work
    Work at office
    Flexible hours
    3 days per week

    Udemy

    San Francisco, CA
    1 day ago
  • $159.21k - $176.9k

     ...worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong...  .... Responsibilities Lead End-to-End Channels UX...  ...infrastructure, or complex B2B/SaaS platforms. Expert-Level...  ...monitoring systems, analytical reporting dashboards, or... 
    Remote work
    Full time
    Local area
    Worldwide

    Twilio

    United States
    2 days ago
  • $115.4k - $192.3k

     ...Risk Solutions provides customers with solutions and...  ...of data and advanced analytics to help our customers...  ...roleAs an Analytics Team Lead, you will provide technical...  ...projects. Your experience with data analysis, fraud...  ...LocationUnited States (Remote)Who is the ideal... 
    Remote work
    Full time
    Local area
    Immediate start

    RELX Group

    New York, NY
    12 hours ago
  • $125.4k - $200.6k

     ...... be here.Job SummaryThe Lead Analytical and Automation Solutions designs...  ...’s Degree or equivalent experience.8 - 10 years of experience designing...  ...office environment. (Remote or Hybrid), 3 to 4 days per...  ...choice and value to our shared customers. Additionally, we offer... 
    Remote work
    Full time
    Temporary work
    Work at office
    Local area
    Immediate start
    Work visa
    Flexible hours

    Bread Financial

    Columbus, OH
    12 hours ago
  • $154.4k - $242.55k

     ...role: The Brand Insights and Analytics Lead, US Oncology is an Associate...  ...effectiveness, market and customer assessments, and patient journey...  ...of 5 - 8 years of experience in brand insights and analytics...  ...accordance with Takeda's Hybrid and Remote Work policy. #LI-... 
    Remote work
    Minimum wage
    Temporary work
    Local area

    Takeda

    Cambridge, MA
    12 hours ago
  • GCH Tech is seeking a Software Architect to lead the architecture and delivery of a cloud-native, multi-tenant SaaS platform. The role focuses on React/Next.js frontends...  ...in PostgreSQL, with AWS services and embedded analytics via QuickSight. You will partner with product,... 

    Koch Business Solutions, LP

    Phoenix, AZ
    12 hours ago
  • $130k - $140k

    A leading mobile app platform company based in Santa Monica seeks Agency Partner Managers to drive partner engagement through strategic...  ...and product expertise. Ideal candidates possess 5+ years in B2B SaaS, with strong communication skills and familiarity with Shopify agencies... 
    Remote work
    Home office
    Flexible hours

    Tapcart

    Santa Monica, CA
    2 days ago
  • $99.2k - $140.1k

    A financial institution in Chicago is seeking a Lead Credit Risk Analyst to develop credit policies and strategies. Candidates...  ...should have a graduate degree and at least two years of experience in credit risk or analytics. Responsibilities include analyzing risk factors,... 
    Remote job
    Work from home

    Alliant Credit Union

    Chicago, IL
    3 days ago
  • $99k - $124k

     ...at Strive! Benefits & Perks Hybrid-Remote Flexibility -Work from home while fulfilling...  .... What You'll DoWe are seeking a Lead Analyst, Risk Adjustment Analytics to join our high-performing,...  ...recommendations. Qualifications 4+ years of experience in risk adjustment analytics. 4+... 
    Remote work
    Work at office
    Work from home
    Flexible hours
    2 days per week

    Strive Health

    Denver, CO
    1 day ago
  •  ...Leading the Targeting product area within the Shopper Management pillar, the full...  ...will own the strategy and execution of customer-facing experiences that simplify audience building and...  ...management and segmentation Strong analytical skills and product intuition, with a... 
    Remote work
    Full time

    Virtual Vocations Inc

    United States
    4 days ago
  •  ...and services that enhance the customer experience and drive long-term growth....  ...rapid growth in a dynamic remote work environment. We have 3...  ...BodCon. As a Merchandising Lead , you will drive the growth...  ...hinges on strategic thinking, analytical prowess, and adaptability to... 
    Remote work

    Trafilea

    New York, NY
    12 hours ago
  •  ...P6, developing reporting and analytics solutions, managing data integration...  ...and reporting solutions.Lead technical analysis efforts...  ...database management concepts.Experience designing and maintaining enterprise...  ...will be performed from both remote and onsite locations after... 
    Remote work
    Full time
    Work at office
    Visa sponsorship
    Relocation package
    3 days per week

    Duke Energy

    Cincinnati, OH
    4 days ago
  •  ...business outcomes by building smarter customer experiences and delivering highly integrated solutions...  ...deep industry expertise with advanced analytics and artificial intelligence, we enable...  ...looking for an Analytics and Insights Lead to join our Customer Analytics organization... 
    Full time
    Flexible hours

    OneMagnify

    Detroit, MI
    2 days ago
  •  ...looking for a strong Head of Product Analytics who can combine strategic...  ...data Qualifications ~Strong experience in product analytics at Senior or Lead level ~Very hands-on mindset -...  ...Benefits ~This is a fully remote contract role. B2B cooperation only... 
    Remote work
    Contract work
    For contractors
    Flexible hours

    INFOMEDIJI d.o.o.

    Remote
    1 day ago
  • Workstream Lead for Data and Analytics Union Beach, NJ/ remote from East coast Fulltime Job Description Must Have Technical/Functional Skills Snowflake, dbt, Power BI, Airflow, Roles & Responsibilities Collaborate with multiple vendors... 
    Remote work
    Full time

    Northern Base

    Union Beach, NJ
    1 day ago
  •  ...Description Job Description Client Service – Analytics Lead The Directions Group | Strategic...  ...: Cincinnati, OH (Hybrid) or Remote (US)The Directions Group is redefining...  ...responsibilities to maintain a seamless client experience.As an Analytics Lead, you will be the hands... 
    Remote work
    Flexible hours
    Shift work

    The Directions Group

    Cincinnati, OH
    10 days ago
  •  ...Description Whereoware is hiring an Analytics Lead to join our Data & Analytics...  ...technologies to support customer analytics insight and...  ...performance, and enhance customer experience. ~Developing strategies...  .... Benefits ~#LI-Remote Company Description Whereoware... 
    Remote work
    Full time

    Whereoware, Inc

    Remote
    7 days ago
  • Role Description We're looking for an AI Analytics Lead — a strong product analyst / analytics...  ...processing of every request. ~Experiments become faster, cleaner, and easier to interpret...  .... What We Offer ~Fully remote work — work from anywhere in the world.... 
    Remote work
    Contract work
    Shift work

    App EWA (Lithium Lab)

    Remote
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to VoC Analytics Lead - SaaS Customer Experience (Remote). Be the first to apply!