Office of Records Student Assistant 26/27

This position is for the full academic year, open only to enrolled upperclassmen. Freshmen are not eligible to apply for this position.

Expected hours of work per week : 10

Work Location & Hours : Carter Hall between 8am and 4:30pm M-F

Qualifications for Position:

1. Ability to learn how to use computer applications effectively. The ability to use business and records software programs.
2. Accuracy, organizational skills, and attention to detail.
3. Pleasant personality and ability to communicate effectively with a variety of people and personalities face-to-face, using the telephone, and via email.
4. Ability to maintain a high level of confidentiality in a variety of subject matters.

Expected Duties and Responsibilities:

1. Perform administrative support for the Office of Records which could include, but is not limited to, receptionist activities such as greeting visitors to the office, answering phones, organizing documents, and assisting with various office tasks/projects as needed.
2. Data entry and proofing of transcript information.
3. Reviewing data to identify errors and make corrections.
4. Scanning and filing confidential information.
5. Fulfill such other duties as assigned by the Office of Records.

Resume skills development (NACE Competencies required by employers) to be developed

• Career & Self-Development including improving attention to detail and accuracy in tasks and identifying areas for personal improvement.
• Communication in the form of dialogue with other office workers and visitors to solve problems and perform tasks.
• Critical Thinking in the form of evaluating data to identify and correct errors, and evaluating tasks to determine the urgency and priority of tasks.
• Global Literacy is displayed by understanding that the college community includes people from a wide variety backgrounds including different nations, states, cultures, ethnicities, socioeconomic situations, physical abilities, and other demographics, and by providing excellent customer service to all without partiality.
• Leadership through taking ownership of tasks and through suggesting ways to improve office tasks.
• Professionalism by communicating effectively with other office workers including supervisor, arriving to work on time, doing your best, minimizing errors and mistakes, and overall helping the office to complete its work with good quality. Professionalism will also be developed by recognizing and avoiding behaviors that are unprofessional.
• Teamwork including working with other office employees to accomplish tasks, covering the office while other employees are meeting with students, and communicating well with other members of the Records team.
• Technology by becoming familiar and proficient using office equipment such as a copier and scanner, and software such as spreadsheet, shared drive, and CRM programs.

Work Habits (with alignment of Core Values)

The College asks from its staff members the following fundamental work habits:

• Do good work. (Service, Diligence, Faithfulness)
• Take ownership of your job. (Selflessness, Diligence, Resourcefulness, Enterprising, Creative)
• Be punctual. (Service, Diligence, Integrity, Faithfulness)
• Dress professionally and appropriately for your job. (Humility)
• Make suggestions when appropriate. (Resourcefulness, Enterprising, and Creative)
• Communicate openly and honestly. Seek to resolve differences in accordance with the scriptural patterns summarized in the Staff Manual policy on Fair Treatment as well as the Grievance and Appeals Procedure. (Integrity, Faithfulness)
• Attend chapel services at least once per week, on average. (Integrity, Faithfulness)

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, copy machines, and phones.

Physical Demands

Sitting: Remaining in the seated position

Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.

Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.