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Reservierungs- & Office Manager/in (m/w/d) französisch

Autriche pro France

Reservierungs- & Office Manager/in (m/w/d) französisch Freelance · 10-20 Stunden pro Woche · flexible Zeiteinteilung · 35 € Honorar pro Stunde Über uns Autriche pro France ist eine französischsprachige Reiseplattform für Urlaub in Österreich, Südtirol und den Alpen. Seit über 40 Jahren verbinden wir französischsprachige Gäste mit ausgewählten Hotels und touristischen Partnern. Du kennst den Alltag an einer Hotelrezeption oder im Reisebüro, behältst stets den Überblick, bist strukturiert und arbeitest gerne selbstständig und sprichst französisch? Dann suchen wir dich für die operative Betreuung unserer Reservierungszentrale und die Büroorganisation. Deine Aufgaben Eigenständige Koordination unserer Reservierungszentrale: Bearbeitung und Weiterleitung von Gäste- und Buchungsanfragen von französischen Gästen, Kommunikation mit Gästen und Mitgliedshotels sowie Nachverfolgung offener Vorgänge. Betreuung unserer Mitgliedsbetriebe: Fragen beantworten, Kontaktdaten und Informationen aktuell halten sowie Angebote, Bilder, Texte und weitere benötigte Inhalte proaktiv einfordern. Pflege des PMS-Systems, von Hotelangeboten, Partnerinformationen und Datenbankeinträgen auf Abstimmung mit Redaktion und technischen Dienstleistern. Mitarbeit bei Einführung unseres neuen PMS-Systems und laufender Betreuung der Buchungs- und Anfrageplattform, einschließlich Datenpflege, Funktionskontrollen und Unterstützung der Hotelpartner bei der Anbindung an die Buchungsplattform Seekda. Administrative Abwicklung: Mitgliederrechnungen vorbereiten bzw. erstellen, Provisionsabrechnungen führen, Zahlungsvorgänge dokumentieren und Unterlagen für die Buchhaltung zusammenstellen. Führung monatlicher Anfrage-, Buchungs- und Leistungsstatistiken sowie Unterstützung bei Reportings und Marketingprojekten. Allgemeine Büroorganisation, Korrespondenz, Termin- und Aufgabenkoordination sowie Unterstützung bei Veranstaltungen und Partneraktionen. Das bringst du mit Berufserfahrung an einer Hotelrezeption, in einer Reservierungsabteilung, im Reisebüro oder in einer vergleichbaren touristischen Funktion. Serviceorientierte, verbindliche Kommunikation und Freude am Kontakt mit Gästen und Hotelpartnern. Sehr gute Deutschkenntnisse; sehr gute Französischkenntnisse sind ein Vorteil. Sicherer Umgang mit E-Mail, Office-Anwendungen und digitalen Buchungs- oder Verwaltungssystemen. Strukturierte, zuverlässige und eigenverantwortliche Arbeitsweise; gutes Gespür für Prioritäten und Fristen. Das bieten wir Langfristig angelegte Zusammenarbeit auf selbstständiger Freelancer-Basis mit etwa 10-20 Stunden pro Woche. Weitgehend ortsunabhängige Tätigkeit und weitgehend flexible Einteilung der Arbeitszeit, abgestimmt auf die notwendige Erreichbarkeit der Reservierungszentrale. Honorar von 35 € pro Stunde (Abrechnung auf Honorarbasis). Abwechslungsreiche Aufgaben, direkte Zusammenarbeit mit der Leitung und Gestaltungsspielraum beim Aufbau neuer digitaler Abläufe. #J-18808-Ljbffr Autriche pro France

Vacancy posted 2 hours ago
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