Administrative Assistant / Office Administrator

About ARCHON Industries Inc.

Located in Suffern, NY, ARCHON Industries Inc. is a leading manufacturer of general processing equipment, including sight flow indicators, liquid level gauges, and steam mixing valves for washdown equipment. We pride ourselves on product excellence, a collaborative workplace culture, and exceptional service to our industrial clients.

Job Description

We are seeking an organized, dependable, and proactive Office Administrator / Administrative Assistant to join our team in a fast-paced onsite office environment.

In this role, you will play an integral part in day-to-day operations by handling customer inquiries, assisting with order processing, supporting basic accounting functions (Accounts Payable/Receivable), and providing key administrative support to our sales team.

Comprehensive training on our specific products and software tools will be provided.

Key Responsibilities

• Customer Support: Provide outstanding customer service via telephone and email; handle incoming calls with professional phone skills.
• Order Processing: Accurately enter and process customer orders in a timely manner.
• Basic Accounting Support: Assist with routine Accounts Payable (AP) and Accounts Receivable (AR) tasks.
• Sales Team Assistance: Prepare reports, update records, and assist sales staff with customer communications and documentation.
• General Office Coordination: Maintain organized electronic and physical files, manage incoming/outgoing communications, and support day-to-day office efficiency.

Qualifications & Skills

• Strong computer fluency and comfort working with business software tools.
• AI Literacy: Familiarity with or willingness to utilize AI tools to enhance productivity and streamline everyday office workflows.
• Strong proficiency in Microsoft Word and Microsoft Excel .
• Knowledge of basic accounting principles (AP/AR experience is a plus).
• Excellent verbal, written, and phone communication skills.
• Strong organization skills with proven multi-tasking capabilities in a fast-paced environment.
• High school diploma required; Associates or Bachelors degree preferred.
• 1 - 3 years experience preferred.