Key Account Manager - Healthcare

Job Scope: The Sales Manager – Key Account Manager Healthcare drives the success of Silgan Dispensing Systems’ business by managing our US‑located customer base, pricing, and our sales strategy. This position reports to US senior leadership and partners closely with our sales team in the EU to generate incremental growth on a set of accounts and increase customer satisfaction. Most of our Healthcare dispensing solutions are manufactured in Hermer – Germany & Milano – Italy. Responsibilities Be the preferred partner and expert in liquid‑semi‑solid pharmaceutical and consumer healthcare dispensing solutions across application fields such as Asthma, Allergy, Migraine, Opioid Overdose, Anaphylaxis, Epilepsy with mono‑dose & multi‑dose nasal sprayers, cough and cold markets with nasal, throat, and ear applications, skin treatments with topical applications, and ophthalmic treatments with multi‑dose dispensing systems for glaucoma and dry‑eye treatments. Penetrate and connect multiple functions and levels within customer organizations, leveraging key internal resources to drive partnerships, business growth, and value delivery. Understand customers’ business strategy, market positioning, and consumer perception to identify new product opportunities that lead to new business pipelines and projects. Motivate and manage a network of agents and distributors when applicable. Engage beyond procurement to interact with R&D, Marketing, and Supply Chain to better understand customer needs and value drivers. Leverage SDS’ competitive advantages versus competitors in product performance, supply chain, and consumer benefit. Act as the voice of the customer on needs, innovation opportunities, and project execution with cross‑functional partners. Ensure a strong and frequent presence in front of customers. Manage key accounts’ plans, forecasts, commercial and financial results, and report to meet financial and commercial objectives. Negotiate terms and conditions that drive growth, protect margins, and reduce risk, while maintaining strong relationships. Adopt and execute SDS’ Commercial System/Tools, including account planning, pre‑call planning, needs assessment, value selling, pipeline management, and Salesforce CRM. Collaborate with operations, marketing, design strategy, and innovation to execute territory and account growth objectives. Support sales leaders in establishing sales objectives by forecasting and developing annual sales quotas, projecting expected sales volume and profit for existing and new products. Minimum Qualifications Bachelor’s degree (B.S.) in Business or a related field. Ten (10) or more years of direct sales / key account management experience, preferably with a medical device or healthcare/pharmaceutical packaging company specializing in creative packaging or related products. Excellent interpersonal, communication, and organizational skills with the ability to work with all levels of the organization. Proven experience working in a decentralized organization with home‑office activities and frequent travel. Detail‑oriented and self‑motivated to exceed sales growth results. Strong financial and business acumen. Equal Employment Opportunity Statement Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with or without reasonable accommodation of any other protected status. Continued employment remains on an “at‑will” basis. #J-18808-Ljbffr Silgan Dispensing Systems