Senior Account Manager

Mountain View, California, United States About NewsBreak Founded in 2015 , NewsBreak is the Content Intelligence platform shaping the future content economy. With over 40 million monthly active users, our flagship platform delivers highly personalized local news and information powered by advanced AI, recommendation systems, and adtech. Recognized by Fast Company as #32 on the Top Workplaces for Innovators, we're proud to be Great Place to Work® certified and home to a dynamic team of technologists, product innovators, and business leaders who are passionate about solving meaningful challenges at scale. Together, we reached unicorn status in 2021, and we remain committed to continuing this high-growth trajectory with the right team to fulfill our mission: building the infrastructure layer for content intelligence. If you’re inspired to dream big, innovate fast, and make a difference, we’d love to hear from you! For more information, visit About the Role As a senior account manager, you will support the business objectives of the Ad Platform team by driving growth with existing customers by helping them leverage our platform to meet and exceed their KPIs. You will learn and help develop new processes as this still-growing business adds products and explores new ad monetization opportunities. Your main target customer groups will be newly signed top tier agency partners as well as select small to medium-sized businesses utilizing our self-service Ad Platform to promote their businesses. Their success and long-term retention on the platform will be the key determinant of success in this role. We\'re a "best of both worlds" kind of company. We\'re big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We\'re curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a great way to grow your career? Let\'s get into the details. Responsibilities Foster and manage relationships with top agency partners, ensuring their needs and goals are met effectively Support and lead presenting insights, data & campaign metrics during client meetings and/or QBRs Be responsible for quarterly retention and growth metrics across your accounts, implementing strategies to achieve and surpass these goals Play a pivotal role in hosting feedback sessions, providing insights for new feature launches, and identifying key opportunities to stimulate growth Provide proactive account management, constantly seeking ways to enhance partner satisfaction and performance Collaborate with internal teams to develop scalable solutions and strategies Utilize knowledge of ad server technology and event tracking to troubleshoot and support clients effectively Minimum Qualifications 5+ years of experience in account management with a strong focus on advertising Experience and knowledge of working with advertisers from mobile app, DTC verticals Bachelor\'s degree in Business, Marketing, or a related field Demonstrated ability in sales and converting leads into clients Familiarity with digital advertising platforms and ad server technologies Excellent communication and interpersonal skills Benefits Health, dental, and vision care for you and your family Top-tier 401(K) plan with company matching Paid time off and paid holidays Paid parental leave FSA and commuter benefits programs Team activity budget The US base salary range for this full-time position is listed below. Pay may vary based on a number of factors including job-related skills, level, experience, geographic location and relevant education or training. At NewsBreak, we design our overall rewards package to attract top talents. Depending on the position, the role may also be eligible for discretionary bonus and options. Your recruiter can share more details during the hiring process. Equal Opportunity NewsBreak is an equal opportunity employer. We do not discriminate on the basis of any protected status. This section summarizes our commitment to EEO and responsible hiring practices. #J-18808-Ljbffr