Residential HVAC Service Tech

Job Description

Job Description

YOST & CAMPBELL IS PROUD TO OFFER:

• Competitive Pay and Commissions $30.00 - $50.00 per hour plus bonus opportunities and commission pay
• $3,000 Sign on bonus 
• Competitive Spiffs and Incentives
• Weekly Pay
• Profit Sharing
• Support (you do what you do best, we take care of the rest)
• Full-time, Year-Round Work Stability
• Overtime Availability and Rotating On-Call Weekends
• Generous PTO Awarded
• 7 Paid Holidays
• Company Vehicle and Gas Card
• Medical, Dental, Vision, Life, Long and Short-Term Disability Insurance
• 401k Retirement Plan Matched by the Company
• Growth Opportunities and Ongoing Training/Development

JOB DESCRIPTION:

Diagnostic troubleshooting and repair with all aspects of residential HVAC including steam and hot water boilers, central heating and A/C units and ductless split systems.

JOB RESPONSIBILITIES:

• Partner with dispatchers, other technicians and managers to provide customers with exceptional service
• Address customer issues and ensure effective and long-term problem resolution
• Serve existing and new accounts by analyzing work orders, following daily travel schedule, investigating complaints, conducting tests, and resolving problems
• Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements
• Keep personal equipment operating by following instructions; troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and performing repairs
• Document service actions by completing forms, logs, and records
• Update knowledge by participating in educational opportunities and individual training with our company trainer, and reading professional publications
• Accomplish operation & organization mission by completing related results as needed
• Must be able to maintain professional conduct in all work situations, have a "clean cut" appearance and adapt well to all types of working conditions

MINIMUM JOB REQUIREMENTS:

• 5+ years of residential HVAC service experience

• A customer-focused mindset - you take pride in helping people

• A team player with a professional, positive attitude

• Valid driver's license with a clean driving record

• Must be able to access attics and tight spaces safely

• EPA Universal Certification required

• NATE Certification preferred (but not required)

• Must be able to fluently speak, read, and write in the English language