Client Development Manager

Louis Vuitton is seeking a highly motivated Client Development Manager to lead the team and client business in Tyson's Galleria to success. Our Louis Vuitton Client Development Managers are ambassadors of the Brand responsible for leading and developing the store team through innovative and motivating hands‑on management and coaching. Our leaders inspire their teams to build sustainable Client relationships, ensuring that every Client is treated according to the Louis Vuitton promise. Job responsibilities Lifecycle Engagement Design and implement client journey pipelines using the Salesforce platform including in‑house clienteling software Identify segments clients for recruitment to new categories/channels (current and prospective) that are not/under‑utilized with appropriate actions Construct and execute recovery plans of clients from Client Advisor turnover to ensure revenue retention leveraging ICON reassignment and other tools Actionable Targeting Build store clienteling targeting, ensuring that broader sales, cross selling and 10K/selling the brand targets are met Manage one level adoption of all outreach and client journey programs Mine client data to identify trends and uncover new business opportunities based on business objectives; recommend qualitative action plans and solutions to develop the business Track and integrate results from past campaigns to ensure continual improvements in targeting and execution of client outreach campaigns Insights, Reporting, and Business Development Build innovative analysis and reporting that is actionable at all levels of the store Act as “internal consultant” nourishing client centric business development within department and with internal partners Provide on-demand, weekly, and monthly reporting related to client engagement, outreach and client lifecycle in support of cross functional brand priorities Profile The ideal candidates must have experience in data analysis/ consumer insights or relevant retail experience. Candidate must be an expert in Excel (creating formulas, pivot tables, lookups, MS Query). Must be able to manage and produce high quality/volume analytical deliverables. Strong relationship building skills and professional executive presentation presence. Enthusiastic team player with entrepreneurial spirit who will work closely with the store team. Benefits In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment. The appointed candidate will be offered a salary within the range of USD$85,000 - $110,000 annually, plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions. This position is located at our Tyson's Galleria store and will require an on-site schedule. #J-18808-Ljbffr LVMH Group