Security Officer Patrol and Customer Service

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol and Customer Service in Watertown, MA , you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer at a busy logistics and distribution location, where you will conduct routine patrols, stay visible to help to deter security-related incidents, and support a positive experience for employees and visitors. In this role, you will bring strong communication, a caring attitude, and a commitment to teamwork, reliability, and integrity while helping maintain a well-managed environment.

Position Type: Part Time

Pay Rate: $18.80 / Hour

Job Schedule:

DayTimeSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a logistics and distribution location.
• Respond to incidents, operational concerns, and/or critical situations in a calm, problem-solving manner, and communicate relevant information to site contacts and Allied Universal leadership.
• Conduct regular and random patrols throughout loading areas, warehouse spaces, parking areas, entrances, and the perimeter to help to identify unusual activity and/or policy concerns.
• Monitor access points, verify authorized entry, and document visitor, driver, and/or delivery activity in accordance with site expectations and Allied Universal protocols.
• Support loss prevention and inventory protection efforts by observing facility activity, reporting suspicious behavior, and completing accurate incident and/or shift documentation.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1611627