Customer Service Supervisor

MI-0462, 1000 28th St SE, Grand Rapids, Michigan, United States of America, MI-0461, 1259 28th St SW, Wyoming, Michigan, United States of America, MI-0464, 2730 28th St SE, Grand Rapids, Michigan, United States of America Job Description Posted Tuesday, August 11, 2026 at 4:00 AM Working at Mister Car Wash is all about opportunity—to inspire a team, build relationships with customers, and have fun in a fast-paced environment. And with new stores in development, Mister is the place to make your mark as a leader. Launch Your Leadership Career with Mister Car Wash ! Mister Car Wash is leading the way in one of the fastest-growing service industries. As the largest and most dynamic car wash brand in the country, we're redefining what great car care looks like. With innovative technology, an outstanding customer experience, and a people-first culture, we're creating real opportunities for growth – both for our teams and our business. Now is your chance to grow with us. The Operations Lead in Training (OLIT) role is the launchpad for a rewarding leadership career—where your potential meets our momentum. This program is perfect for someone who loves working with people, thrives in a fast-paced customer service environmen t , and is ready to take the first step toward leadership. Over a focused 16-week training experience , you’ll build hands on operational skills and gain the foundational leadership abilities that can fuel long-term career growth at Mister. In this role, you’ll work closely with a n experienced General Manager to: Deliver an unforgettable customer experience with Mister's signature wave, smile, and commitment to excellence. Lead daily operations with purpose , helping your team balance speed, quality, and teamwork to create "wow" moments for every guest. Grow your sales and leadership skills by promoting our products and Unlimited Wash Club® memberships. Take on new challenges with curiosity, using every shift as a chance to learn, grow, and build confidence in your leadership. Work as one team , building trust, supporting each other, and celebrating success together. Your training will help you build the confidence, judgment, and business acumen needed to step into the Operations Lead role—with a clear path towards Assistant General Manager . Why Join Mister? Join a winning team built on our core values: We Care, We Work Hard, and We Have Fun. You'll feel the difference in every wave, every wash, every interaction. Enjoy competitive pay, great benefits, and meaningful recognition for the effort you put in. Accelerate your development through Mister's industry leading Operations Leadership Program—giving you real experience , hands-on training, and supportive mentorship to help you grow with confidence. Thrive in a high growth industry where innovation and opportunity go hand in hand. Make an impact with a team that cares—creating bright moments for customers and teammates every day. You would be great fit for the Operations Lead I n T raining position if you : Love working with people and bring positivity to every interaction. Lead by example , take ownership of your work, and hold yourself to high standards . Stay motivated and goal-oriented , even when the pace picks up. Thrive in team environments built on trust, accountability, and shared success. Adapt quickly , stay curious, and are excited to start your leadership journey with a rapidly growing, people first company. Bring proven leadership experience —at least 1 year leading a team, supervising shifts, or managing people in a customer- facing environment. Employment is contingent upon successful completion of a pre-hire background and Motor Vehicle Records (if applicable) check. What motivates our team: Competitive pay— Daily pay options available at no cost! Generous paid time off starting day one. Excellent benefits, including medical, dental, vision, paid parental leave, 401(k) with company match, and more! Opportunity to grow in your leadership career with a national employer. Best-in-class training and development to take your career to the next level. Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide. MI-0462, 1000 28th St SE, Grand Rapids, Michigan, United States of America, MI-0461, 1259 28th St SW, Wyoming, Michigan, United States of America, MI-0464, 2730 28th St SE, Grand Rapids, Michigan, United States of America #J-18808-Ljbffr