Patient Services Specialist/ UW Medical Center Northwest/ Ballard OB/GYN Clinic

Patient Services Specialist 2

UW Medical Center - Northwest - OB/GYN Clinic (location: Ballard) has an outstanding opportunity for a Patient Services Specialist 2.

Work Schedule:

• Full-time, 100% FTE (40 hours per week)
• Day Shift
• Mondays- Fridays

Position Highlights:

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

Department Description:

Located in Seattle's booming Ballard neighborhood, the Obstetrics and Gynecology Clinic at Ballard provides a full range of care, from wellness exams to pregnancy care to the latest in minimally invasive surgery. Our services also include family planning, nutritional counseling, management of menopausal issues and screenings for early detection and treatment of many gynecologic problems.

We work with you to develop an individually tailored care plan that includes your physical, emotional, social and spiritual health. We believe everyone deserves the best that is available in modern medicine combined with clear communication and education.

Primary Job Responsibilities:

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Requirements:

• High school graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR an equivalent combination of education/experience

About UW Medical Center-Montlake:

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.

Excellence. Exploration. Education.

About UW Medicine Where Your Impact Goes Further:

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Compensation, Benefits and Position Details:

Pay Range Minimum: $24.30 hourly

Pay Range Maximum: $35.35 hourly

Other Compensation: -

Benefits: For information about benefits for this position, visit

Shift: First Shift (United States of America)

Temporary or Regular?: This is a regular position

FTE (Full-Time Equivalent): 100.00%

Union/Bargaining Unit: SEIU 1199NW UWMC Northwest Service and Maintenance