Procedure Scheduler

Job Description

We are actively hiring an experienced Procedure Scheduler to support a high‑volume cardiology practice. This role is responsible for coordinating and scheduling surgical procedures, cardiology testing, and specialty consultations while ensuring a positive patient experience and smooth provider workflows.

Key Responsibilities

• Maintain a positive, professional, and patient‑centered approach with patients, physicians, and staff.

• Respond promptly and accurately to requests from physicians, practice administrators, and team leads.

• Maintain punctuality, reliable attendance, and compliance with all office policies and procedures.

• Exercise sound judgment in support of practice goals and high‑quality patient care.

• Adhere strictly to HIPAA regulations and patient confidentiality standards.

• Coordinate and schedule cardiology procedures, diagnostic testing, and consultations based on physician direction and patient needs.

• Communicate with patients regarding scheduling details, preparation instructions, and pre‑authorization requirements.

• Serve as a primary point of contact for patients, addressing questions, concerns, and providing ongoing support.

• Maintain clear, thorough, and accurate documentation for all patient‑related correspondence.

• Enter and maintain current patient information and records within eClinicalWorks.

• Collaborate closely with cardiologists, APPs, and internal/external healthcare partners to optimize scheduling efficiency.

• Adjust and reschedule physician calendars as directed by the practice manager or team lead.

• Review daily schedules to identify gaps, conflicts, or errors and implement necessary corrections.

• Verify patient insurance eligibility and coverage.

• Obtain required pre‑authorizations for cardiology procedures in accordance with payer guidelines.

• Monitor messages throughout the day, ensuring information is complete and detailed for physician review.

• Maintain awareness of applicable healthcare regulations, policies, and guidelines impacting scheduling and patient care.

• Support overall clinic operations to ensure efficient workflow.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• High School Diploma or G.E.D

• Minimum 2- years medical practice experience

• Excellent verbal and written communication

• Excellent organizational skills

• Knowledge of HIPAA rules & regulations

• Knowledge of diagnostic testing and procedures

• Proficiency in Microsoft Office • Cardiology or hospital experience

• Experience with eClinicalWorks