Administrative Assistant

Administrative Assistant Department: Admin Employment Type: Full Time Location: Muskegon, MI Reporting To: Julianne Hilbrand Compensation: $16.64 - $21.68 / hour Description Schedule: Full Time | 40 hours per week | Monday - Friday | 8:00am - 5:00 pm Department: Admin | Muskegon, MI What You'll Do In This Role: The Administrative Assistant is the welcoming face of the organization, delivering exceptional customer service while helping create a positive and supportive workplace culture. In this dynamic role, you will provide essential administrative support to participants, families, and team members, ensuring daily operations run smoothly and efficiently while contributing to an outstanding experience for everyone who interacts with the office. Key Responsibilities Front Desk & Customer Service Greet and assist visitors, participants, and staff in a courteous and professional manner. Manage incoming deliveries, mail distribution, and phone communications, ensuring prompt, professional service and efficient routing of information. Maintain a clean, organized, and welcoming reception area and shared office spaces. Administrative & Clerical Support Perform general administrative and secretarial duties to support team members and departmental operations. Maintain accurate records of visitor interactions and phone communications. Manage office filing systems and supplies by ensuring documents are organized and accessible. Office Equipment & Technology Operate standard office equipment including computers, fax machines, copiers, and printers. Become proficient in the use of relevant business software and internal systems. Security & Compliance Report suspicious individuals or information to the appropriate administrative authority promptly. The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description. Skills, Knowledge & Expertise Two to three years of relevant office experience Associate’s degree preferred Demonstrates excellent communication skills, professionalism, organization, critical thinking, creativity, flexibility, ethical judgment, and problem‑solving abilities, with the ability to work independently and effectively serve individuals of all ages, particularly older adults. Must possess current CPR certification by AHA or be willing and able to obtain as offered by LifeCircles. Must have reliable transportation and a current valid Michigan's driver's license. Job Benefits Career Growth & Development – Take your career to the next level with our tuition assistance programs and educational scholarships. Wellness Program & Reimbursement – Prioritize your health and well‑being, reimbursed $120 a year! Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire. Retirement Savings Plan – Secure your future with employer contributions. Daily Pay – Instantly transfer your daily earnings. Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays. Team Member Referral Bonus Program – Earn $500 when you bring great people to our team! Accessibility Support Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at View email address on click.appcast.io. Equal Opportunity Employer Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws. #J-18808-Ljbffr