Senior Account Manager

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion. As both a payments processor and a merchant of record, we help merchants enter fast-growing markets. Position Overview We are looking for an experienced Account Manager to join our team. In this role you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships. Your work will directly drive revenue growth through upselling and cross‑selling to existing clients. Key Responsibilities Manage and grow a portfolio of strategic client accounts across global markets Build strong, long‑term relationships with clients by understanding their needs and delivering tailored solutions Identify opportunities to upsell and cross‑sell additional products and services to existing clients Collaborate with internal teams to ensure the successful delivery of our solutions Serve as a regional expert, providing insights to support the broader sales and account management strategy Represent the company at industry events, conferences, and through professional networking Contribute to the development and implementation of growth‑oriented operational strategies Qualifications 5+ years of B2B sales or account management experience, preferably in a tech or fintech company Demonstrated success in upselling and cross‑selling within existing accounts Excellent relationship‑building, communication, and negotiation skills—especially with senior stakeholders Ability to manage multiple complex projects and accounts simultaneously with attention to detail A well‑established business network and experience developing strategic partnerships Willingness to take smart risks backed by deep customer understanding and solid strategy Fluency in English is required (other languages are a plus) Ability and willingness to travel internationally Benefits Flexible schedules driven by performance Dynamic fintech environment that encourages creativity and innovation Referral bonus program for successfully recruiting new talent Monthly social budget to spend time with the team, either in person or remotely Support for housing arrangements to work in our coworking locations worldwide Work Style We focus on impact and productivity over fixed hours. Teams combine self‑managed focus time with moments of in‑person connection in our collaboration hubs. #J-18808-Ljbffr