Administrative Assistant

Administrative Assistant

Business Technology Early College High School - Queens Village, NY 11427

Overview

Salary Range $20.67 - $21.63 Hourly Position Type Full Time Education Level High School

Position Overview

Queens Community House is seeking a highly organized, dependable, and detail-oriented Administrative Assistant to support our After-School and SYEP Career Ready Programs at Business Technology Early College High School (B-TECH).

This full-time position serves as the primary administrative support for the program team, ensuring efficient daily operations, maintaining accurate records, coordinating participant enrollment and attendance, communicating with students and families, and supporting special events and program activities.

The ideal candidate is organized, customer service-oriented, and thrives in a fast-paced school environment while supporting high-quality youth development programming.

Primary Responsibilities

Administrative Support

• Provide daily administrative support to the Program Director and program staff.
• Welcome students, families, school staff, and visitors in a professional and friendly manner.
• Answer phone calls, emails, and respond to program inquiries.
• Maintain organized electronic and paper filing systems.
• Prepare reports, correspondence, spreadsheets, and program materials.
• Order, organize, and maintain office and program supplies.

Participant Enrollment & Records

• Assist with participant registration, enrollment, and collection of required documentation.
• Maintain accurate participant records in agency databases.
• Track daily attendance and follow up on attendance concerns.
• Complete data entry while ensuring compliance with agency and funder requirements.
• Maintain confidentiality of participant information and records.

Program Support

• Support the day-to-day operations of the After-School and SYEP Career Ready Programs.
• Coordinate workshops, meetings, field trips, guest speakers, and special events.
• Prepare sign-in sheets, workshop materials, and participant packets.
• Communicate program updates and reminders to students, families, and school staff.
• Assist with participant recruitment, outreach, enrollment, and retention efforts.
• Support special projects and other program initiatives as needed.

Collaboration & Compliance

• Collaborate with Program Directors, school administrators, instructors, and community partners.
• Assist in preparing reports and documentation for funders and internal audits.
• Ensure participant files remain complete, accurate, and up to date.
• Participate in staff meetings, trainings, and professional development opportunities.
• Perform other administrative and program-related duties as assigned.

Qualifications

Education

• High School Diploma or GED required.
• Associate's or Bachelor's degree in Business Administration, Education, Human Services, or a related field preferred.

Experience & Skills

• One to two years of administrative support, office management, customer service, or school-based experience preferred.
• Experience working in schools, after-school programs, youth development, or nonprofit organizations is highly desirable.
• Strong organizational and time management skills with exceptional attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong customer service skills with the ability to build positive relationships with students, families, school personnel, and colleagues.

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Experience using Google Workspace (Docs, Sheets, Forms, and Drive).
• Comfortable learning participant databases and online registration systems.
• Ability to operate standard office equipment, including printers, scanners, and copiers.

Additional Requirements

• NYC Department of Education (DOE) PETS Clearance required or the ability to obtain clearance prior to employment.
• Ability to maintain confidentiality and professionalism.
• Ability to occasionally lift up to 25 pounds of program materials and supplies.

Benefits

Queens Community House offers a comprehensive benefits package designed to support the health, wellness, and professional growth of our employees.

Eligible employees may receive:

• Competitive compensation
• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (FSA)
• 403(b) Retirement Savings Plan
• Employer-Paid Life Insurance
• Employer-Paid Long-Term Disability Insurance
• Generous Paid Time Off, including Vacation, Sick, and Personal Leave
• Paid Holidays
• New York Paid Family Leave (PFL) Supplement
• Employee Assistance Program (EAP)
• Professional Development and Training Opportunities
• Opportunities for Career Growth and Advancement
• A collaborative, mission-driven workplace committed to diversity, equity, inclusion, and belonging

Why Join QCH?

At Queens Community House, you'll become part of an organization that believes every young person deserves opportunities to succeed. Your work will directly support students, families, and communities while contributing to programs that make a lasting impact across Queens.

If you're organized, service-oriented, and passionate about supporting youth and educational programming, we encourage you to apply.

Queens Community House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recruit, hire, train, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.