Head of Customer Operations & Scale — Hospitality SaaS
Duetto Research
Duetto Research is seeking a Senior Manager of Customer Operations to lead and optimize the Customer Success organization. The ideal candidate will have over 5 years of experience in a B2B SaaS environment, focusing on team leadership and operational efficiency. Responsibilities include team coaching, Salesforce governance, and driving improvements in customer journey. This role is critical for maintaining data integrity and ensuring a seamless customer experience as the company scales. The position offers a unique opportunity to shape the future of hotel revenue strategies. #J-18808-Ljbffr Duetto Research
- A leading hospitality technology firm is looking for a Customer Experience Operations Manager to build and scale the operational foundation of their CX organization. This hands-on role... ...years of operations experience within a SaaS environment and a solid understanding of...SuggestedWork at office
- A leading hospitality technology provider is seeking a Senior Manager, Customer Operations to lead the Customer Success & Experience organization... ...years of experience in a B2B SaaS environment, a strong data-... ...customer operations as the company scales. #J-18808-Ljbffr DuettoSuggested
- ...Duetto, the industry-leading hospitality revenue management system,... ...and boost profit. Our leading SaaS platform, expanding suite of... ...Purpose The Senior Manager, Customer Operations is the operational engine... ...Experience (CSX) organization. As we scale to 70,000 hotel customers by...SuggestedFull timeFor contractorsRemote work
$40k - $43k
...provider is seeking an Account Manager to manage relationships with hospitality clients in Raleigh. In this role, you will be responsible for... ...has 2-3 years in account management, solid understanding of SaaS sales, and excellent communication skills. The compensation for...Suggested$140k
...in Raleigh is seeking an experienced Enterprise Account Executive. In this role, you will focus on selling cloud/SaaS solutions to the Retail & Hospitality sectors, managing strategic client accounts, and driving significant revenue growth. The ideal candidate has over...Suggested- ...mission to transform how the hospitality industry operates. Built by hoteliers, for... ...from Mainsail Partners. As we scale, we’re expanding the... ...Our commitment to both customers outcomes and employee experience... ...who thrives in fast-growing SaaS environments and loves building...Temporary workWork at officeRemote workMonday to FridayFlexible hours
- ...Install the Engine. Scale the Machine.... ...is not a typical "Head of Ops" role. This... ...a revenue-focused operator to turn aggressive... ...chaotic $5M–$25M ARR SaaS and know what breaks... ..., Travel & Hospitality, Media & Publishing... ...sales, marketing, customer support, and engineering...Remote workHome officeFlexible hours
- ...key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers, and manufacturing facilities... ...Business, you will be managing contracts for utility scale energy projects including microgrids, solar and battery energy...Contract workFor contractorsLocal areaWorldwide
- ...mission to transform how the hospitality industry operates. Built by hoteliers, for... ...from Mainsail Partners. As we scale, we're expanding the... ...Our commitment to both customers outcomes and employee experience... ...Qualifications ~4+ years in B2B SaaS marketing operations,...Temporary workWork at officeRemote workMonday to FridayFlexible hours
- ESP Engineered in Raleigh is looking for a Customer Success Manager to drive customer retention and expansion. You'll manage relationships... .... The ideal candidate should have 2-4 years of experience in SaaS, strong analytical capabilities, and exceptional communication skills...
- ...with demonstrated success with strategic hospitality client acquisitions and Brand, Ownership... ...user experience that solves real-world customer pain and unlocks new capabilities and are... ...pain points and technology, and SaaS product experience ~ Familiarity in sectors...Temporary workWork at officeRemote work
- ...Carolina. You'll architect account strategies, build trusted C-suite relationships, and deliver innovative SaaS solutions that transform procurement and supply chain operations. This role demands a strategic hunter who is energized by complex enterprise sales and focused on...
- ...solution designed to enhance operational efficiency, reduce costs, and... ...seeking a high-impact Manager of Customer Service Operationswho is... ...build a team and a system that scales without sacrificing quality.... ...customer support teams in a B2B SaaS environment, with a track...
$145k - $165k
...Programs Manager to build and scale the integrated marketing... ...engage, retain and expand our customer base. With over 1,600 clients... ...marketing programs within B2B SaaS with a strong track record designing... ..., Product Marketing, and Operations teams around shared campaign...Work experience placementImmediate startRemote work$115k - $140k
...Raleigh, NC. This role focuses on managing SMB accounts, ensuring customer satisfaction and driving revenue growth through net-new sales,... ...expansions, and renewals. Applicants should have experience in B2B SaaS sales, excellent negotiation skills, and a proactive approach to...- ...Carolina, to lead the charge in converting sign-ups into paying customers. You will become a product expert, guiding businesses in... ...exceptional customer service standards, requiring 4+ years of B2B sales experience in a SaaS environment. #J-18808-Ljbffr TytoCareRemote job
- ...a driven Account Manager to oversee mid-market and enterprise customers. This hybrid role requires owning a portfolio, driving upsell strategies... ...has a minimum of 2 years in account management within B2B SaaS environments, strong technical understanding, and is ready to...
$75k - $85k
Maytav Bus Co, located in Raleigh, NC, is seeking a Saas Account Executive for a hybrid role that includes both new business development and ongoing client engagement. Candidates should have over 3 years of relevant experience in recruitment advertising or B2B sales. The...- ...Raleigh, NC, who will lead strategic business growth for existing customers. The role involves closing sales opportunities while ensuring... ...engagement. The ideal candidate has 1-3 years of relevant SaaS sales experience, strong communication skills, and a proven ability...Work at office2 days per week
$75k - $85k
Position: Saas Account Executive Location: Raleigh, NC Pay: $75k to $85k/year + uncapped commission Type: Full-time We’re looking for a motivated Saas Account Executive to join our team in a hybrid role that blends new business development with ongoing client relationship...Full time- ...small-to-midsize businesses. This role includes managing the full customer lifecycle, from discovery to close, with a focus on AI-driven solutions. Candidates should have a strong background in B2B SaaS sales, excellent negotiation skills, and experience with CRM tools...
- ...relationships within the Architecture, Construction, or Engineering sectors. Candidates should have over two years of experience in B2B SaaS sales and a proven track record of exceeding sales goals. The position comes with a competitive salary, flexible hours, and...Flexible hours
$115k - $140k
...Growth) based in Raleigh, NC. The role involves owning the full customer lifecycle, focusing on growth-stage businesses with fewer than 3... ...renewals and expansions. The ideal candidate has experience in B2B SaaS sales, strong negotiation skills, and a bachelor's degree....$80k - $120k
...in North Carolina to drive the full sales cycle with mid-market customers. This role involves supporting the Enterprise team by managing... ...cycle experience, strong communication skills, and knowledge in SaaS sales. Neara offers a competitive salary range of $80,000-$120,...Flexible hours- ...candidate will have 1-3 years of sales experience, particularly in SaaS or tech, along with outstanding communication skills. This... ...days each week, focusing on creating business value and managing customer relationships. Candidates should be adept in utilizing Salesforce...Work at officeRemote work2 days per week
- ...deadlines while driving meaningful customer outcomes. A strong technical... ...and customer satisfaction. Operational Excellence & Process... ..., preferably with enterprise-scale portfolios in a professional... ...project delivery in a software, SaaS, or enterprise software environment...Worldwide
- ...provides an opportunity for growth into leadership positions, contributing significantly to shaping the organization. Candidates must be willing to travel nationally and should have a proven track record in a startup or scale-up environment. #J-18808-Ljbffr HireNetworks
- ...territory while leveraging a strong product suite and support teams. Ideal candidates will have significant experience selling cloud/SaaS solutions and exceeding ambitious sales quotas. UKG offers a competitive commission structure, benefits, and a commitment to...
- ...defined territory with under 1,500 employees. The ideal candidate has over 3 years of relevant experience in B2B applications like SaaS or IT Infrastructure. Expected salary ranges from $88,000 to $103,000, with potential bonuses and benefits. Candidates must be authorized...
- A leading construction company is seeking a Project Safety Manager to oversee safety initiatives on large-scale projects near Raleigh, NC. The ideal candidate will have 5-15 years of experience in construction project management, with a strong focus on safety regulations...Daily paid
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