E-Billing Specialist

E-Billing Specialist We are a firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position can be based in our global operations center in Tampa, FL, or at the firm’s Dallas office. Key Responsibilities Receive finalized invoices delivered by the Billing Specialists to be processed electronically. Process invoices through BillBlast and upload LEDES files on the ebilling vendor site when necessary. Own the full scope of electronic billing for assigned clients, from a finalized invoice to successful payment approval, including processing appeals on short‑paid invoices. Follow up on ebilled invoices to ensure status has not changed on the vendor site. Manage rejected invoices for assigned clients, liaising with Billing Specialists and attorneys to resolve promptly. Communicate all pertinent ebilling changes to appropriate team members, including Billing Attorneys. Manage and oversee client implementations for a smooth transition from paper to electronic billing. Handle highly specialized, advanced, or sensitive billing information with discretion. Build rapport to establish and maintain solid client relationships. Provide general administrative assistance and support to assigned managers. Fulfill information requests and other inquiries from field personnel and customers. Work on special projects and additional duties as assigned. Qualifications 2+ years of legal electronic billing experience, with full knowledge of ebilling vendor sites, LEDES formats, and ebill tracking systems such as BillBlast or eBillingHub. Strong technical skills including MS Word, Excel, and Outlook. Excellent oral and written communication skills. Ability to prioritize and manage multiple tasks to meet critical deadlines. Ability to work effectively in a team environment. Experience with Aderant billing software (preferred). Experience with eBillingHub or BillBlast (preferred). Bachelor’s degree preferred, but may be substituted for relevant legal work experience. Benefits Comprehensive medical coverage (PPO and HDHPs) Dental and vision plans with coverage for domestic partners Life and AD&D insurance Short‑term and long‑term disability insurance Tax‑advantaged accounts for health care expenses, including FSAs and HSAs FSAs for dependent care Health advocacy services Behavioral health and counseling resources for all family members 401(k) with profit sharing Backup dependent care support Senior care planning support Resources for individuals with developmental disabilities and their caregivers Paid holidays and other paid time off, including paid leave for new parents Equal Opportunity Employer Statement Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law. Applicants who require an accommodation during the process should contact View email address on click.appcast.io. #J-18808-Ljbffr Holland & Knight