Deployment Engineer
CERES Group
Under general and as-needed supervision, builds, deploys and maintains desktops in a multi-site environment, utilizing automated management tools, i.e. SCCM. Handles image maintenance and patch management for 3000+ desktops. Develops and improves automated processes to manage Windows desktop systems through the full life cycle. Develops and follows procedures as necessary to coordinate the software distribution aspect of corporate and/or IT projects.
Principal Responsibilities:
- Responsible for creating, customizing, deploying and automating software packages using SCCM
- Responsible for virtualizing certain client applications using Microsoft App-V
- Responsible for management and distribution of monthly desktop security patches for Windows, Office, et al
- Responsible for creating/managing Operating System images for different hardware models supported throughout the company
- Plans for software upgrades, new releases, and migration to new systems
- Perform installation, maintenance and support of system software
- Creating and deploying Group Policy Objects which affect the client machines and end users
- Resolving relevant Help Desk tickets that are escalated to the candidates group
- Working on an infrastructure type team, interacting with several other teams, supporting at least 3,000 client machines spread geographically across multiple sites and multiple domains
Knowledge, Skills and Abilities:
- Knowledge and experience with Windows operating systems-Windows 7, Windows 8.1 and Windows 10 in an enterprise environment
- Experience with enterprise environments with >3,000 endpoints
- Working knowledge of Microsoft Windows automated build processes for purposes of SCCM image deployment (OSD)
- Working knowledge of application deployment via SCCM
- Working knowledge of Windows patching via WSUS and SCCM
- Working knowledge of Microsoft Active Directory
- Working knowledge of Microsoft Group Policy
- Working knowledge of application virtualization using Microsoft App-V
- Strong written and verbal communication skills
- Must have the ability to create clear and concise documentation
- Proficiency with standard Microsoft Office tools
- Basic Programming or scripting via PowerShell, VBScript, .NET, etc
- Bachelors degree in information systems, computer science or equivalent combination of formal education and work experience
- 3-5 years of experience
- Microsoft certifications and training preferred but not required
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