Sous Chef

Sous Chef - Danfords Hotel, Marina & Spa

TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Position Description

• The Sous Chef is responsible for managing kitchen services in compliance with policies, procedures, standards and regulations.
• Manage staff schedules to ensure adequate coverage while managing the department budget.
• Train and motivate associates to have positive and effective guest relations skills.
• Ensure staff compliance with all guest service basics such as uniforms, name tags and proper guest greeting.
• Ensure timely response to guest needs.
• Resolve guest complaints as appropriate to maintain guest satisfaction.
• Regularly review service scores to identify areas needing improvement and implement appropriate changes.
• Be knowledgeable on hotel facilities, services and the city to assist guests as appropriate.
• Possess knowledge of culinary arts, food & beverage service, hospitality, business and basic accounting principles and practices.
• Possess organizational skills that result in accurate, timely and thorough work.
• Ability to effectively and efficiently manage daily operations and resolve operational problems.
• Ability to appropriately interview, hire, schedule, motivate, train, monitor and address staff performance.

Skills and Requirements

• Education plus schooling in culinary arts, hotel and restaurant management or related major.
• Three or more years of related experience.
• Familiarity with hospitality industry practices preferred.
• Must be able to work flexible days and shifts, including weekends and holidays.

Benefits for full-time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan with Company Match
• Paid Time Off, Vacation and Holidays
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

Benefits may vary by location.

Part-Time Benefits Also Available!

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

EEO/VET/DISABLED