Senior Account Executive, Enterprise CX - New Logo [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Executive, Enterprise CX - New Logo based in the United States.

This is a high-performance, hunter-focused enterprise sales role designed for a seasoned SaaS professional ready to move beyond selling a single product into solving end-to-end customer experience challenges. You will act as a trusted advisor to enterprise leaders, helping organizations redesign their CX ecosystem by combining best-in-class SaaS, AI solutions, and global service providers. The role is fully remote and built for a true deal-maker who thrives in complex, C-suite driven sales cycles. You will own new logo acquisition globally, operating without territory restrictions and with full autonomy to pursue high-value opportunities. Backed by strong marketing, advisory resources, and operational support, you will focus entirely on strategic selling and closing. This position is ideal for a top-tier enterprise hunter who wants to elevate their impact from product sales to full-stack CX transformation advisory work. It offers significant earning potential tied directly to long-term client success and deal expansion.

Accountabilities:

• Own end-to-end new logo acquisition across enterprise accounts by prospecting, developing pipeline, and closing high-value CX transformation deals.
• Engage C-suite and senior executives (COO, CFO, CTO, VP CX/Operations) to diagnose complex customer experience challenges and design tailored solutions.
• Lead highly consultative, multi-stakeholder sales cycles involving SaaS, AI, CCaaS, and BPO service offerings.
• Build and manage a global pipeline without territory or vertical restrictions, leveraging personal network and strategic outreach.
• Position and sell integrated CX solutions combining contact center technology and labor/BPO models.
• Lead executive briefings, solution presentations, and commercial negotiations in complex enterprise environments.
• Collaborate with internal solution experts to design winning proposals and orchestrate “team sell” strategies.
• Maintain disciplined pipeline management in CRM systems and ensure accurate forecasting and deal tracking.
• Identify expansion opportunities within client organizations to maximize long-term revenue value.
• Serve as a trusted CX advisor, translating client needs into scalable transformation strategies.

Requirements:

• 3–5+ years of outside enterprise software sales experience in the contact center / CX technology space.
• 3–5+ years as a top-performing “hunter” in a leading CCaaS, AI contact center, or enterprise SaaS organization.
• Strong experience selling into complex enterprise environments with C-level engagement (COO, CFO, CTO, VP-level).
• Proven ability to manage and close complex, multi-threaded sales cycles in competitive markets.
• Experience in both contact center technology and BPO/labor models (“dual-threat” CX expertise).
• Strong understanding of CCaaS, AI-driven CX platforms, and enterprise customer experience ecosystems.
• Highly developed consultative selling skills with strong discovery, objection handling, and negotiation capabilities.
• Demonstrated ability to build pipeline independently through network, referrals, and strategic prospecting.
• Proficiency in CRM tools such as Salesforce, HubSpot, or Zoho for pipeline management and forecasting.
• Strong executive presence with excellent communication and presentation skills.
• Strategic thinker with a high level of adaptability, ownership, and commercial drive.
• Ability to operate effectively in a fully remote, high-autonomy, performance-driven environment.

Benefits:

• Base salary between $120,000 – $160,000 depending on experience.
• Uncapped, multi-year commission structure with significant long-term earning potential.
• Year 1 OTE: $160,000 – $280,000+ (including ramp period).
• Year 2 OTE: $280,000 – $500,000+.
• Year 3 OTE: $500,000+ with continued uncapped upside.
• Fully remote, flexible work environment with national and global selling freedom.
• Dedicated sales support to reduce administrative workload and maximize selling time.
• Strong marketing and sales enablement support, including collateral and case studies.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401(k) retirement plan.
• Generous PTO, paid holidays, and work-life flexibility.
• Travel budget (25–35%) for client meetings, conferences, and industry events.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.