Intake/Medical office Scheduling coordinator

Job Description

Job Description

Job Title: Medical Scheduler Coordinator
Company: D&JS Psychiatry & Services

Position Summary:
D&JS Psychiatry & Services is seeking a highly organized and compassionate Medical Scheduler Coordinator to manage patient scheduling in the EMR, coordinate provider calendars, and ensure a smooth flow of daily operations. This role is essential in supporting both patients and clinical staff by maintaining efficient scheduling practices and delivering excellent customer service.

Key Responsibilities:

• Schedule, reschedule, and confirm patient appointments for psychiatric and mental health services
• Coordinate provider calendars, including psychiatrists, therapists, and support staff
• Answer incoming calls, respond to patient inquiries, and provide accurate information regarding services
• Verify patient demographics, insurance information, and appointment details
• Collect patient copays and process payments in accordance with office policies
• Send appointment reminders and follow up on missed appointments (no-shows)
• Maintain confidentiality and ensure compliance with HIPAA regulations
• Collaborate with clinical and administrative staff to optimize scheduling efficiency
• Manage electronic health records (EHR) scheduling systems accurately
• Assist with patient intake processes and documentation as needed

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• Previous experience in a medical office, behavioral health, or scheduling role preferred
• Familiarity with electronic health record (EHR) systems
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Ability to handle sensitive information with professionalism and discretion
• Proficient in Microsoft Office and general computer skills

Preferred Skills:

• Experience in mental health or psychiatric settings
• Knowledge of insurance verification and authorization processes
• Ability to work in a fast-paced environment with attention to detail

Work Environment:

• Office-based

D&JS Psychiatry & Services is a growing mental health organization focused on delivering accessible, high-quality psychiatric and therapeutic care with an emphasis on individualized treatment, modern clinical approaches, and compassionate support for patients across all age groups. We are a practice based Reading MA. Our focus is mental health both medication and therapy.

Company Description

D&JS Psychiatry & Services is a growing mental health organization focused on delivering accessible, high-quality psychiatric and therapeutic care with an emphasis on individualized treatment, modern clinical approaches, and compassionate support for patients across all age groups. We are a practice based Reading MA. Our focus is mental health both medication and therapy.