Account Manager

BEIA (Business Express Insurance Agency) is a rapidly growing commercial insurance agency serving customers across 20+ states with industry‑leading 5‑star customer service ratings. We specialize in small business insurance with our trademark approach: “Insurance, the Express Way.” We’re seeking a client‑focused Account Manager who thrives in a fast‑paced, technology‑forward environment and is passionate about building lasting relationships with small business owners. Responsibilities Serve as primary point of contact for assigned book of business, managing client inquiries via phone, email, and text Process policy changes and endorsements efficiently and accurately Manage policy renewals and conduct proactive coverage reviews to identify gaps Cross‑sell additional coverages based on thorough understanding of client operations and risk exposure Follow up on outstanding quotes and bind new coverage Maintain accurate client records and documentation in agency systems Provide knowledgeable guidance on commercial insurance products including Workers Compensation, General Liability, Business Auto, Property, and specialty coverages Build strong relationships that turn clients into enthusiastic promoters of our agency Qualifications 1‑3 years of customer service or client‑facing experience Insurance experience preferred (or strong willingness to learn) Current insurance license or ability to obtain within 90 days of hire Exceptional communication skills – articulate, professional, and personable Excellent phone etiquette with ability to explain complex insurance concepts clearly Strong organizational skills with ability to manage multiple priorities simultaneously Proficient with technology systems and quick to learn new platforms Self‑motivated with ability to work independently Bilingual (English/Spanish) strongly preferred What We Offer Competitive base salary with performance‑based bonus structure Comprehensive 14‑day training program with ongoing professional development Paid sick days and holidays Monday‑Friday schedule – no weekends Growth opportunities within a rapidly expanding agency Modern technology stack and streamlined processes Collaborative team environment About BEIA Business Express Insurance Agency specializes in commercial insurance for small businesses, with particular expertise in construction, transportation, and hospitality sectors. We pride ourselves on same‑day quotes, cutting‑edge technology, and exceptional service that has earned us 5‑star ratings from our clients. Our markets are constantly expanding, and our lead volume continues to grow. Join our motivated team and be part of our success story. #J-18808-Ljbffr Business Express Insurance Agency