Account Manager, Digital (North America)

Account Manager, Digital (North America) Fight or Flight is looking for an experienced and enthusiastic Account Manager, Digital to join our rapidly growing North America team. Fight or Flight (FoF) is a fast growing creative communications agency that helps B2B brands deliver greater business impact. Our mission is to rid the world of boring white papers, and instead build earned, owned and social campaigns that turn heads and make headlines. We are looking for an experienced and enthusiastic Account Manager, Digital to join our rapidly growing North America team. If you are a savvy integrated media strategist, experienced in developing and managing campaigns across digital and earned media, with a passion for applying creative thinking to B2B challenges, we want to hear from you. About the Role As an Account Manager, Digital, you will be the day to day lead on your digital accounts. You will own delivery, shape organic and paid strategy, bring fresh ideas to the table and help guide the team around you. Our US based Fight or Flighters ("Foffers" for short) typically work from home. Although we are remote first, we come together regularly as a team from across the country for in person meetups. What You Will Do Act as day to day lead for digital accounts, from household name brands to scaleups, owning delivery, timelines and client satisfaction. Counsel clients on organic social and paid media strategy, and serve as their trusted first point of contact. Develop content strategies and editorial calendars for B2B brands and their leaders, with a focus on LinkedIn and emerging channels. Plan, launch and optimize paid social campaigns (e.g. LinkedIn, Meta, YouTube), including audience targeting, budget management, A/B testing and performance reporting. Connect organic and paid so that high performing content is amplified and paid insights shape the content roadmap. Write and edit copy for organic posts, paid ads and campaign assets across multiple channels. Manage community engagement and social listening (e.g. using tools like Sprout Social) and turn insights into content and strategy. Brief and manage designers, content creators and influencers. Deliver clear reporting that ties social and paid performance to client business goals, with recommendations for next steps. Manage account scope, budgets and profitability, and spot opportunities to grow existing client relationships. Work with planners and strategists to build integrated campaigns that bring in earned media, SEO/SEM and GEO/AEO where relevant. Manage and mentor team members, including training junior staff in social and paid media best practice. Play a role in new business pitches. What You Bring A proven track record managing B2B client accounts and delivering organic social programs and paid media campaigns. A minimum of 3 to 5 years of B2B or corporate communications, social or digital marketing experience. Agency experience is preferred but not essential. Experience serving as a key client contact, confident presenting performance, recommendations and ideas to senior stakeholders. Hands on experience with paid social platforms, ad managers and campaign reporting, including budget management and optimization against KPIs. Strong copywriting and content instincts, with the ability to turn complex B2B topics into engaging social content. Experience working with leadership or SMEs on social media profile building and personal branding. Community management and social listening experience. Analytical confidence: you are at ease with platform analytics and can turn data into clear insights. Strong organizational skills, with the ability to manage scope, budgets and multiple workstreams at once. The ability to switch easily between high level strategy for senior clients and getting your hands dirty with execution. A confident multitasker who is motivated by a fast paced environment. Comfort working in a flat, meritocratic structure. Bonus: familiarity with GEO/AEO, SEO/SEM or working alongside specialist media buying partners. What We Offer An annual US salary range of $85,000 to $100,000. Where you are paid within this range will be determined by factors including location, experience, qualifications and expertise. 25 days PTO, plus an extra day off to celebrate your birthday. A working from home contribution of $1,000 per year for the equipment you need to turn your home office (or bedroom) into a PR nerve center, plus money to help with monthly internet and phone bills. Medical, Dental and Vision. 401k (with employer match). Fight or Flight is proud to be an Equal Opportunity employer. We strive to create an inclusive workplace that supports and celebrates diversity, and we recruit qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity or marital status. #J-18808-Ljbffr Fight or Flight