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Customer Success Leader: Growth & Retention

Cordance

Cordance is seeking a Manager, Customer Success to lead and develop a high‑performing CS team focused on retention, expansion, and customer outcomes across our B2B SaaS portfolio. You will coach CSMs, manage renewal pipelines, and partner with CS Leadership to set targets and drive measurable results. This role emphasizes hands‑on leadership, scalable systems, and strategic customer management. #J-18808-Ljbffr Cordance

Vacancy posted 1 day ago
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