Ecommerce Customer Success Lead — Remote Growth & Scale
$135k - $150kInstant
New York, NY
- Remote job
Instant is seeking a Customer Success Lead to shape and scale our global CS function. This is ideal for a senior CSM ready to step into leadership, own a larger part of the customer journey, and help build CS from the ground up. You’ll manage a portfolio of ecommerce customers from day one, and collaborate with Product, Sales and Engineering to improve retention, adoption and expansion. The role is hybrid or remote, based in New York, with a compensation range of $135,000–$150,000 plus uncapped #J-18808-Ljbffr Instant
Vacancy posted 2 days ago
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