Revenue Operations Lead

Location New York, NY Employment Type Full time Location Type Hybrid Department Finance Vendelux is transforming how companies discover, evaluate, and maximize the impact of events. Event marketers are the driving force behind pipeline and brand — yet events remain one of the least optimized and most opaque marketing channels. Vendelux changes that. We provide the system of record for event marketing, giving teams the data and insights they need to make smarter, more strategic decisions. Our AI-powered platform delivers proprietary insights across 250,000+ events, helping high-growth companies identify where their ideal customers will be, maximize ROI, and turn events into a scalable growth channel. Customers often describe Vendelux as an event marketer’s dream. A key part of this is our growing network of event organizer partnerships — where organizers share first-party attendee and sponsorship data, and in return gain access to valuable market insights. In addition, Vendelux Meetings helps customers turn event insights into action — using AI to identify high-value attendees and automatically book 1:1 meetings with the right prospects at conferences. This allows teams to maximize pipeline generation and make every event materially more impactful. Founded in 2021, Vendelux is a Series A SaaS company backed by leading investors including FirstMark, with a recent $14M round. Our team brings experience from companies like Bain, ZoomInfo, Airbnb, FanDuel, Shutterstock, Compass and more. You’ll own the end-to-end GTM data strategy, tech stack, and analytics that power pipeline growth, predictable forecasting, and operational excellence. Reporting to the Head of Finance and partnering tightly with Sales, Customer Success, and Marketing, you’ll turn insights into action and ensure every stage of the buyer journey is measurable, efficient, and scalable. Reporting & Analytics Design dashboards and deep-dive analyses spanning lead generation through renewal and expansion. Monitor KPIs, surface insights, and recommend actions to accelerate revenue growth. Forecasting & Planning Build integrated funnel and revenue forecasts, align them with Finance, and drive quarterly planning cadences. Manage quota setting, territory design, and commission plans in partnership with Finance. Tech-Stack Ownership Administer and optimize our GTM tools — currently HubSpot. Evaluate, select, and implement new AI-based tools and automation platforms. Ensure clean data flow and attribution across all systems. Sales Operations Manage pipeline health, accounts distribution, deal desk processes, and sales routing. Own lead-to-close process integrity — handoffs, SLAs, and conversion tracking. Marketing Operations Operationalize campaign attribution, lead scoring, routing, and nurture programs. Maintain data hygiene between marketing and sales systems. Customer Success Operations Instrument expansion, renewal, and NRR metrics; build playbooks that help CS teams perform. Process Improvement & Data Governance Translate cross-functional feedback into projects that streamline handoffs and reduce GTM friction. Establish and enforce standards for data quality, enrichment, and governance across all systems. What you’ll build Robust, end-to-end flows. You’ll architect the connective tissue between every GTM team — from the first marketing touch through closed-won and into expansion. That means documented, repeatable workflows with clear ownership at every stage: lead routing that fires without manual intervention, handoff criteria that Sales and Marketing actually agree on, and renewal triggers that CS doesn’t have to chase. Nothing lives in someone’s head. Everything lives in the system. An end-to-end operational view. You’ll be the person who can zoom all the way out and see the full revenue picture — from a cold outbound sequence to a renewal conversation — and zoom all the way in to diagnose exactly where something broke. That means owning the data model that connects HubSpot to our finance and data platforms. From pipeline to conversion, NRR to attribution: you’ll know where every number comes from and how to trust it. Seamless day-to-day operations. The best RevOps work is invisible — things just work. Deals don’t get stuck waiting for someone to manually route a lead. Reps don’t waste time on bad data. Finance doesn’t need to chase down a signed order form. Qualifications 3+ years specifically in Revenue Operations within a high-growth B2B SaaS environment — candidates without direct RevOps scope will not be considered. Overall 5-8 years of working experience. Bachelor’s degree in Business, Finance, Analytics, or a related field. Proven success owning a multi-system GTM stack (CRM, marketing automation, BI, attribution, enrichment). Advanced analytical skills: data and BI tools such as Looker, Tableau, or DataStudio. Track record of turning ambiguous problems into scalable processes and clear metrics. Excellent stakeholder management — able to influence from IC to C-suite. Humble, hands-on mindset: comfortable shifting between strategic planning and day-to-day fixes. Strong data storytelling, project management, and change management skills. Continuous-improvement mentality with a bias toward action. Not all candidates will check all of the requirements listed above and that’s ok! We are open to great people from non-traditional backgrounds. Vendelux is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. #J-18808-Ljbffr Cervin