Account Manager (Processor) -Mortgage

Job Description

Job Description

Pay: $25.00 - $34.00 per hour

Job description:

Position Summary
Ensure prompt and efficient service to assigned Account Executives and Mortgage Brokers. Manage assigned loan pipeline to ensure timely action, moving loans through the pipeline efficiently. Review appropriate conditions/documentation to guarantee that all underwriting requirements/conditions are satisfied prior to clear-to close.

Essential Functions

• Manage pipelines for all assigned Account Executives, ensuring company lending and service standards are met.
• Communicate with brokers to provide status of loans, including welcome call and updated approvals to be called out. Review conditions verbally with Broker in detail, and answer questions with each update that goes out.
• Review loan conditions and documentation received by the Broker prior to submitting a file to Underwriting to ensure accuracy and satisfaction
• Complete Doc Prep checklist at time of CTC and move file into docs when placed in UW Completed status.
• Review, troubleshoot, and clear Mavent fails & alerts.
• Monitor expiring lock report.
• Remain current on company requirements and ensure compliance
• Maintain clear, consistent line of communication between the broker, underwriter, funder, and Account Executive
• Attain a competent level of knowledge around products, operational procedures/processes, and
• Monitor aged loans to ensure that they are delivered or cancelled if needed
• Perform other duties as assigned

General Skills

• Strong verbal and written communication skills
• Ability to provide outstanding customer service in fast paced environment
• Strong Encompass knowledge
• Planning and organizational skills necessary to coordinate workload around multiple assignments

Minimum Qualifications

• High school diploma or GED
• 2-5 years of experience in mortgage loan processing or underwriting
• 2-5 years of experience working in a production residential lending environment
• NonQM Lending Experience a plus

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: Remote

Our Company
theLender was created to make a difference. As a group of proven industry leaders who founded one of the largest and fastest growing Wholesale mortgage companies in the United States, we aim to change the stagnant landscape of Wholesale mortgage – one partnership, one loan, and one day at a time.

Company Description

Our Company\r\ntheLender was created to make a difference. As a group of proven industry leaders who founded one of the largest and fastest growing Wholesale mortgage companies in the United States, we aim to change the stagnant landscape of Wholesale mortgage – one partnership, one loan, and one day at a time.