Onboarding Coordinator

Job Title: Onboarding Coordinator
Location: New York, NY (Hybrid)
Work Schedule: Hybrid (Remote: Monday & Friday | Onsite: Tuesday-Thursday)
Hours: 37.5 hours/week
Interview Process: 2 Virtual Interviews
Position Summary
We are seeking an Onboarding Coordinator to support HR Talent Management Operations by delivering a seamless onboarding experience for new hires. This role will coordinate onboarding activities, process employment documentation, manage I-9 compliance, maintain employee records in SuccessFactors, and provide operational support across HR programs. The ideal candidate is detail-oriented, organized, customer-focused, and eager to grow within HR Operations.
Key Responsibilities

• Coordinate end-to-end onboarding activities for new hires.
• Process and manage I-9 employment verification , including reverifications, ensuring compliance with federal regulations.
• Maintain accurate employee records and onboarding data in SuccessFactors .
• Track onboarding workflows and ensure timely completion of required documentation.
• Provide exceptional support to employees, hiring managers, and HR partners throughout the onboarding process.
• Assist with HR operations, process documentation, and continuous process improvement initiatives.
• Generate and maintain reports using Microsoft Excel (sorting, filtering, and basic data analysis).
• Support talent management programs and HR operational projects.
• Identify opportunities to improve workflows through automation and AI-enabled tools.
• Handle confidential employee information with professionalism and discretion.

Required Qualifications

• Minimum 2 years of U.S. onboarding experience.
• Hands-on experience with SuccessFactors .
• Experience processing I-9 forms and reverifications .
• Proficiency in Microsoft Excel (filters, sorting, and basic reporting).
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience handling confidential HR information.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, Operations, or a related field (or equivalent experience).
• Experience supporting HR Operations or Talent Management.
• Knowledge of HR processes and employee lifecycle activities.
• Interest in AI, automation, and process improvement.

Required Skills

• HR Onboarding
• SuccessFactors
• I-9 Processing & Reverification
• HR Operations
• Microsoft Excel
• Employee Support
• Data Entry & Reporting
• Process Improvement
• Documentation
• Customer Service
• Communication Skills
• Organizational Skills
• Confidential Data Management
• Attention to Detail
• Time Management