Project Coordinator - Multi-family

Looking to build your career and design your future? You have come to the right place. This position is the company liaison between the customer and the installation workforce to insure a seamless installation experience. This position interfaces with installers, clients, service providers, co-workers and the customer that experiences the installation on a daily basis. Responsibilities: Primary resource for installer schedules, questions, and work-related issues (central point of contact) Coordinates assignments ad paper flow for daily Service Provider schedules Dispatches work orders to SP’s and adjust workloads as needed Notifies customers with installation time frames Fields incoming customer calls Handles all escalations to full resolution Acts as a liaison between the customer and the company to resolve installation issues Ensures all customers are contacted at the end of the installation Serves as a back-up to the other Project Coordinators Performs other managerial duties as assigned by the Director Serves as back-up to the Director as assigned Insures completeness and accuracy of all paperwork Ensures all business operations with area of responsibility are conducted ethically and within the law Returns voicemail messages and emails within (4) business hours Other duties as assigned Job Requirements: Strong Leadership/Interpersonal skills Effective oral and written communication skills Strong organizational and problem resolution skills Ability to manage multiple projects Team player/customer focused Experience in MS Word and Excel Valid Driver’s license and over 21 years of age Construction industry experience desired Pay range: $27-$29/hour plus benefits If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin. Recently it has come to our attention that there are recruitment scammers who falsely represent themselves as affiliated with Interior Logic Group, possibly in an attempt to extract information from potential job applicants. If you are contacted by anyone purporting to be a recruiter for ILG or directing you to a website, we encourage you to exercise caution and due diligence. The correct website for job postings for ILG is Please call us directly if you have any concerns: View phone number on click.appcast.io. Powered by its award-winning technology platform, Interior Logic Group, Inc. is the largest national provider of interior design and finish solutions to the building industry. Our scalable solutions increase customer profitability, improve construction quality, and reduce cycle times—with our team deeply focused on providing an exceptional customer experience. We provide installation services and supply chain management for a diverse range of single family, multifamily, commercial, and repair and remodel customers. People choose to build their careers at ILG because of our passionate team, company culture, flexible work options, and growth opportunities. We invest in our workforce to help them achieve great things both personally and professionally, offering wide-reaching benefits from healthcare support to financial well-being. Check out some of our top benefits we have to offer: At our company, we believe in supporting your health, your goals, and your future. That’s why we offer a comprehensive benefits package designed with flexibility and well-being in mind: Medical, dental, and vision coverage, including multiple plan options to fit your needs, covering both physical and mental health 401(k) with company match, short- and long-term disability, life insurance, and access to a Flexible time off, 8 paid holidays, and additional leave benefits so you can recharge, rest, and focus on what matters most. Access to supplementary optional benefits, including a company-sponsored weight loss management program and pet insurance With over 200 locations throughout the United States, including 100+ Design Studios, there are opportunities to learn, grow, and reach your full potential! For more information about Interior Logic Group, visit All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin. U.S. Department of Labor Information Know Your Rights Pay Transparency