Manager, Business Development

Square is looking for a dynamic Sales Leader to lead a team of 10-15 Business Development Representatives who are the front line to our growth engine. Our Business Development Team generates pipeline, identifies ideal customers, and set the foundation for long-term partnerships that help businesses thrive. As a BDR Manager, you'll build a high-performing team that doesn't just hit numbers—they understand our merchants, represent our values, and create exceptional first impressions. You'll coach, motivate, and develop your team while partnering cross-functionally to refine our go-to-market strategy. If you're energized by developing talent, obsessed with pipeline quality, and want to directly impact how thousands of businesses discover Square, this role is for you. You will: Manage, coach, and develop a team of 10-15 Business Development Representatives focused on outbound prospecting and pipeline generation Build a culture of accountability, growth mindset, and healthy competition where top performers thrive and everyone improves Own the team's pipeline generation goals, ensuring consistent achievement of monthly and quarterly SQL and meeting targets Analyze funnel metrics to identify opportunities for improvement in outreach volume, conversion rates, and meeting quality Work closely with Sales leadership to ensure pipeline meets quality standards and converts downstream Implement best practices around prospecting, messaging, personalization, and outreach cadence Partner with Marketing, Sales Ops, and Sales leadership to refine ideal customer profiles, territory strategy, and account prioritization Test and iterate on messaging, channels, and tactics to improve response rates and engagement Develop scalable coaching frameworks, onboarding programs, and performance management systems Contribute to the broader BDR function strategy and share learnings across teams You have: 3+ years of experience in sales development, business development, or outbound sales, with at least 1+ years in a leadership or coaching capacity Proven track record of managing and developing high-performing BDR/SDR/Sales teams that consistently meet or exceed pipeline targets Deep understanding of outbound prospecting motions: cold calling, email sequencing, social selling, multi‑channel outreach Experience coaching sellers on messaging, objection handling, qualification, and activity management Data‑driven mindset: Comfortable analyzing metrics, identifying trends, and using insights to drive decisions #J-18808-Ljbffr